lyricreplacer

replacing lyrics- for better or worse

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Can you please assist with allocating a technician to a fault that was logged on Friday CPWEB5018899. I have called multiple times, the call has been escallated but no one has come to repair the fault.We are 24 hours beyond the 48hrs SLA.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Please assist, teams arrived on site this morning and left with no feedback on the situation.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb CPWEB 4497252 Cable is hanging across the sidewalk and road. Please assist. There is a tree growing through the lines so you would need @JoburgParksZoo as well to assist. Connection is still live as appliances were flickering.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Just went out again Waterval Estate CPWEB4252361. Please assist in restoration

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Power off again Waterval Estate. Please assist in restoring. CPWEB4252361.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Previous ticked closed yet still no restoration please assis t as it has now been nearly 18hours without supply. Thanks

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Thanks for the feedback

[lyricreplacer @ReinhardBothma]

@CityPowerJhb On again and Off again. Issue is ot resolved

[lyricreplacer @ReinhardBothma]

@CityPowerJhb The acceptable response would be to please inform paying users of why the fault occurs everytime and what the steps are that citypower is taking to avoid this occuring again- straightforward customer service. Thanks

[lyricreplacer @ReinhardBothma]

@CityPowerJhb thanks, it sounded pretty serious

[lyricreplacer @ReinhardBothma]

@CityPowerJhb 20 seconds after supply was restored a huge bang and power went off again in the area CPWEB 4187243

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Thanks, much appreciated

[lyricreplacer @ReinhardBothma]

@CityPowerJhb CPWEB4165373 Power tripped after loadshedding restoration. Please assist in restoring supply to area.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb think you might have missed this communication

[lyricreplacer @ReinhardBothma]

@JHBWater ref 8006128916

After replacement of water meter we now have no supply please assist

[lyricreplacer @ReinhardBothma]

@JHBWater Thanks- have sent a DM, much appreciated👍

[lyricreplacer @ReinhardBothma]

@JHBWater how can I log a call? Your call centre does not answer. Thanks

[lyricreplacer @ReinhardBothma]

@CityPowerJhb Supply not returned after loadshedding Block 2 Northcliff. Please assist.

[lyricreplacer @ReinhardBothma]

@CityPowerJhb
CPWEB3796184 Power not restored after 4hours of lodshedding Block 2