Relative Insight

AI-powered text analysis platform for analyzing survey open-ends, social listening conversations, customer service transcripts and reviews

[Relative Insight @RelativeInsight]

Or check us out on Podbean: https://t.co/hKqLqgNOL8

[Relative Insight @RelativeInsight]

🎙 New Voices to Action episode!

Ben Hookway talks with April Seifert (Sprocket CX) about the psychology behind fandom - nostalgia, identity, collective energy, player fandom and why demographics miss the point.

Listen now 👇
https://t.co/p8nA3sUhsq

#FanExperience

[Relative Insight @RelativeInsight]

🎙 New Voices to Action episode!

Ben Hookway talks with Bret McCormick @SBJ on how stadiums are changing — from tailgating culture and mixed-use districts to frictionless entry, premium seating and flexible ticketing.

Listen now 👇https://t.co/kFJdMOdD8C

[Relative Insight @RelativeInsight]

We’re heading to Toronto for #DCXSummit! Catch James Cuthbertson & Megan Lukitsch on “Mixing VOC Analytics with Journey Orchestration to Drive Higher Performance.”

And stop by our booth to meet Marcus, Georgie & Rachel! 👋

[Relative Insight @RelativeInsight]

We're back in Las Vegas! 🎲✨

The Relative team are at TMRE this week, ready to chat all things AI, insights and turning data into action.

If you’re attending, come find us at booth #618 - we’d love to connect!

#TMRE2025 #TalkDataToMe

[Relative Insight @RelativeInsight]

Voices to Action Ep. 4 is live!

Ben Hookway talks with David Boyle, Director at Audience Strategies, about how AI is reshaping insight teams — from adoption challenges to the promise of agentic AI and what comes next.

🎧 Listen to the full episode: https://t.co/Iuk5PPS6oo

[Relative Insight @RelativeInsight]

🔥 We’re speaking at #TMRE2025!

Join James Cuthbertson (Relative Insight) & Maria Amenta (New York Life) for our fireside chat:
“Betting on AI and Winning: How New York Life Chose the Right Partner.”

🗓 Tue, Oct 28 | ⏰ 3:10 PM PT | 📍The Paris Hotel, Las Vegas

[Relative Insight @RelativeInsight]

Or watch it on YouTube: https://t.co/phhozuTa0p

[Relative Insight @RelativeInsight]

🎧 Voices to Action Ep. 3 is here!

Ben Hookway talks with Rachel Goodger, CRO at CrowdIQ, about how AI and visual data are changing how teams see their fans — from who’s really in the stands to what happens during ad breaks.

Listen to the episode here: https://t.co/2Lcgrjbo9U

[Relative Insight @RelativeInsight]

Your team might be tracking NPS, CSAT and sentiment... But too often, feedback gets collected but not acted on fast enough. That’s why we built something to help:

The 5-Step Playbook for Turning Feedback into Action with AI 📘

👉 Read more: https://t.co/NBHnYjBK5V

[Relative Insight @RelativeInsight]

We’re heading to CCW Europe Summit 2025 in Amsterdam! 🇳🇱

Our CEO Ben Hookway and CRO James Cuthbertson will be there, ready to connect and chat all things customer experience.

If you’re attending, come say hi! 👋

#CCWEurope #TalkDataToMe

[Relative Insight @RelativeInsight]

Or, if you prefer a more visual medium, you can watch it on YouTube: https://t.co/JvDgNyzJSl

[Relative Insight @RelativeInsight]

New episode of Voices to Action!

Ben Hookway talks to Sam Valentine, Head of Employee Experience at Miro, about listening to employees, uncovering root causes, and designing culture that works.

🎧 Listen here: https://t.co/ztIMaI92SN

[Relative Insight @RelativeInsight]

Too much data. Not enough meaning.

In 2025, the quality of your insight is your edge. Ben Hookway explains why smart brands prioritise depth over volume: https://t.co/pfdcnXydrw

[Relative Insight @RelativeInsight]

Headed to IIEX North America? Come meet us at Booth #37!
We’ll be on-site with fresh ideas (and fresh notebooks) – stop by, say hi, and let's chat.

📍 Ronald Reagan Building, Washington D.C.
📅 April 30 – May 1

#IIEXNA #TalkDataToMe

[Relative Insight @RelativeInsight]

We’re live at SportsProAI New York! 🏟️ If you're here, come say hi—we’d love to talk all things fan experience & AI #talkdatatome

[Relative Insight @RelativeInsight]

Looking to elevate your fan experience?

Getting the right insights to the right people shouldn’t be a hassle. Relative Insight and Scoreboard help teams quickly understand fan sentiment, track trends and share insights effortlessly.

#TalkDataToMe

[AWS Startups @AWSstartups]

Empowering informed decisions that drive results. @RelativeInsight’s powerful AI text analysis tools help businesses turn qualitative customer experience data into actionable insights. Find out how they went from prototype to product in less than 8 weeks: https://t.co/XeIWGJVc5M

[Relative Insight @RelativeInsight]

We're back in New York! 🗽

Our experts, Ben Hookway and Rauri Hadlington will share insights on leveraging AI for business growth and efficiency, all while ensuring a high-caliber fan experience.

Get in touch to see how AI can transform the sports industry.

#talkdatatome

[Relative Insight @RelativeInsight]

The ScoreBoard doesn’t Lie! 🚀

Join us next week to see how ScoreBoard automates reporting & delivers insights to the right people at the right time.

🔍 Real-world use case
📊 New functionality deep dive
🏆 Elevating the fan experience

👉 Register here: https://t.co/tjeq4p2Osh