RelianceHIE Support

[RelianceHIE Support @RelianceSupport]

Please visit https://t.co/8Ll2jxCw3Q for more information on this upcoming change.

[RelianceHIE Support @RelianceSupport]

We are excited to announce Southern Oregon Rheumatology has a new specialist now accepting referrals via Reliance. Dr. Zhijie Zhou specializes in rheumatoid arthritis, osteoarthritis, osteoporosis, psoriatic and many other. To learn more visit https://t.co/vJFl8xVBaV

[RelianceHIE Support @RelianceSupport]

In observance of Memorial day our office will be closed on Monday, May 30th 2022 and will reopen at 8am Tuesday, May 31st, 2022.

We wish all our participants a safe and wonderful holiday weekend.

[RelianceHIE Support @RelianceSupport]

We are excited to announce the following entities are now using Reliance eReferrals: Rogue Valley YMCA, Hearts With A Mission, Family Connections, Southern Oregon Head Start, Family Nurturing Center, Consumer Credit Counseling, So. Oregon Pediatrics, and Rogue Community Health.

[RelianceHIE Support @RelianceSupport]

We are excited to announce Evergreen Regenerative Medicine & Rehabilitation (Dr. Harris) of Jackson County is now using Reliance eReferrals. They are a regenerative medicine clinic with over 10 years of experience in degenerative diseases, injuries, nerves, and skin conditions.

[RelianceHIE Support @RelianceSupport]

Good afternoon everyone,
For about 15 minutes starting at 5pm PST on November 11, 2020 eReferrals will be down for routine maintenance. Thank you for your patience, we apologize for any inconvenience.

[RelianceHIE Support @RelianceSupport]

Thank you for your patience, eReferrals has since been restored to functionality. Please let us know if there are any further issues for you.

[RelianceHIE Support @RelianceSupport]

We have had multiple reports of the eReferrals program being down, showing an HTTP 500 error. Please be assured that we are working on a resolution for the issue with the vendor. We will notify here the moment it is resolved. Thank you for your patience.

[RelianceHIE Support @RelianceSupport]

We are excited to announce Advantage Dental Services is now accepting oral health referrals through Reliance for their Southern Oregon members. To send referrals please choose Advantage Dental – Southern Oregon in the organization field.

[RelianceHIE Support @RelianceSupport]

Emails and notifications through eReferrals are restored and back up, thank you so much for your patience!

[RelianceHIE Support @RelianceSupport]

eReferrals email notifications are currently down, we are working with our vendor to resolve this issue, we will post here when they are back up and running. Thank you for your patience.

[RelianceHIE Support @RelianceSupport]

Klamath Tribal Health & Family Services, a division of the Klamath Tribes, is responsible for providing healthcare services to the Native American population who reside in Klamath County. As of February 27th, they will start sending eReferrals through Reliance.

[RelianceHIE Support @RelianceSupport]

Effective February 24th 2020, Sky Lakes Klamath Medical Clinic and Sky Lakes Physician Services will be merged into a new practice name within the Reliance application. The new name will be Sky Lakes Primary Care Clinic.

[RelianceHIE Support @RelianceSupport]

The Reliance Help Desk with be unavailable on Wednesday December 25th 2019 and Wednesday January 1st 2020. We will respond to urgent emails and calls as soon as possible. Thank you.

[RelianceHIE Support @RelianceSupport]

The Reliance Help Desk with be unavailable on Tuesday December 10th 2019 due to an all day staff meeting. We will respond to urgent emails and calls as soon as possible. Thank you.

[RelianceHIE Support @RelianceSupport]

We will be performing maintenance to the eReferrals application starting at 7am PST for three hours on 11/24/2019. This maintenance should not cause any system issues or cause any downtime during normal business hours. For any questions please contact our Reliance Help Desk.

[RelianceHIE Support @RelianceSupport]

We will be performing system maintenance to the eReferrals application between 4:30 am and 6:30 am PST on 10/24/19. This maintenance should not cause any system issues or downtime during normal business hours. Click the link for more information https://t.co/4bIahU5JOn