@Juliaek04 Can you tell me exactly how to find him? Is that his username? gronny_tools ? I don't use Discord, but I really need help. Etsy support sucks—they haven't helped at all, and I haven't heard back from them in a week.
@Etsy @EtsySupport My shop has been suspended and your support system keeps redirecting me in a loop, so I cannot contact anyone. I have not received any email explaining the issue. Please help me resolve this as soon as possible.
@Etsy I've been waiting a week for a response from Etsy Support—is this normal procedure? If a buyer reports an issue, it gets resolved immediately, but sellers are treated much worse—it makes no sense. I need help, and I've been asking for a response for a week, but still nothing.
@Etsy Unfortunately, customer support still isn't responding—they haven't replied at all for several days. Is this the standard way of communicating on Etsy?
@Etsy @EtsySupport I understand, but this is not normal customer support. My shop is suspended even though I submitted all required documents and completed verification multiple times.
When buyers have issues, Etsy resolves them immediately, often without even consulting the seller.
@Etsy @EtsySupport Thanks for your reply, but the support system is not working for me. It keeps looping and I’m unable to contact anyone.
I already have an open ticket (ID: #24415657), but no one has responded.
Could you please escalate this or connect me with a real support agent?
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