Former NYer, loving SC; Fiber Artist, Wife, Mom and Retired Software Exec. Loving life, quilting, traveling, gardening and spending time with family/friends.
@SnapfishUS And I just sent my order #. I started the process with the chat support rep. That is where I was told that I would have to pay for return shipping in order to get a refund.
@SnapfishUS a REORDER means I get the same thing. You sending me something different is not a reorder, or what I ordered! In the customers eyes it is a DEFECT and you pay return shipping! #customerscomefirst
Outraged @SnapfishUS I did a reorder of Note cards, only to find out the paper is different, so cards are useless as the quality is horrible. Now you won’t pay return shipping costs for me to get my refund!! #poorcustomerservice#lasttime
So great catching up with family when you travel. Thanks for taking the time Bruni, Lucy and Liz! #familytime#family#primos#wepa @ Orlando, Florida https://t.co/pG2OJZNNn0