London Renting Adventures

There never was a story of more woe, than that of twenty-somethings trying to rent accommodation fit for human habitation in London.

[London Renting Adventures @RentingLondon]

You ok hun @haart_uk? We've been tenants with you for over a month and still you haven't met our pre-offer conditions. And you can't reply to emails either #London #Camberwell #haart #renting #estateagents #sobad #youokhun

[London Renting Adventures @RentingLondon]

@haart_uk Thinking about renting with Haart? Don't! Instead, enjoy some schadenfreude by checking out our page, which tells of our ongoing horror story with the cowboys running their Camberwell branch! #estateagents #lettings #awful #stayaway #housingcrisis #nightmare

[London Renting Adventures @RentingLondon]

6 days ago @haart_uk asked us to rate their customer service and we politely, truthfully rated it 1/5. Lots of 'so sorry's on the phone but not a peep since and no action taken whatsoever. Do you care at all, @haart_uk? #estateagents #lettings #haartless

[London Renting Adventures @RentingLondon]

@RentersLondon @no_pumo @SLRenters @LondonRenters_ @LondonRenters @LDNRentersUnion Thank you @renterslondon shall do.

[London Renting Adventures @RentingLondon]

You ok hun @haart_uk? We've been tenants with you for over a month and still you haven't met our pre-offer conditions. And you can't reply to emails either #London #Camberwell #haart #renting #estateagents #sobad #youokhun

[London Renting Adventures @RentingLondon]

When your landlord won't allow pets but is totally chill about slugs coming in through a huge hole in the floor. In order to get the floor fixed imma name the slugs Landlord and Landlord Jr and start feeding them treats. #slugs #rentinginlondon #rentingnightmare #landlordfromhell

[London Renting Adventures @RentingLondon]

@thedailymash Ours won't allow pets but will allow slugs to come in through the f**k-off hole in the floor.

[Jane English @jane_english_]

34/64 #haartless

[London Renting Adventures @RentingLondon]

@no_pumo @slrenters @LondonRenters_ @LondonRenters @RentersLondon @LDNRentersUnion

[London Renting Adventures @RentingLondon]

Now over a month since we moved in @haart_uk and STILL our pre-let conditions haven't been met? We've sent you so many urgent emails about this? Hello? Hello? #worst #estateagents #avoidliketheplague #London #renting #tenantwoes

[haart Estate Agents @haart_uk]

@RentingLondon @Camberwellhaart Hi,
We are really sorry that you had such a bad experience with us. Please can you private message me with your name and full property address so we can look into this for you. Thank you,
-Charlotte

[London Renting Adventures @RentingLondon]

Wish I could say this to my property manager at @haart_uk but sadly no, he has literally never replied to a single one of my messages :( maybe we should just quit now and see other people? #rentinginlondon #Camberwell #estateagentsfromhell #lazyaf #drake #hotlinebling

[London Renting Adventures @RentingLondon]

Calling & emailing @haart_uk I now understand what Adele meant: HELLO? CAN YOU HEAR ME? #adele #hello #estateagents #cowboys #noshame #London #renting #rentingnightmares #tenantwoes #help

[London Renting Adventures @RentingLondon]

Um, @haart_uk, how many calls & emails marked 'URGENT' will it take before your Camberwell branch respond? Waiting 24 hours+ for replies to desperate pleas for help, and our so-called 'property manager' has NEVER REPLIED to our emails. #wtf #estateagents #bloodfromastone

[London Renting Adventures @RentingLondon]

@jane_english_ @haart_uk Thank you Jane! We're already in conversation with Citizens Advice...

[Jane English @jane_english_]

30/64 #haartless we had exact same situation. We are 4 months into our tenancy still waiting for agreed pre-let works to be done. @rentinglondon Start going through their complaints process and contact your local council (this seems to be the only way to get @haart_uk attention)

[London Renting Adventures @RentingLondon]

Landlords have a statutory duty to repair sanitary appliances, I’d say a leaking toilet waste pipe breaches that @haart_uk @Camberwellhaart! 16 days and no plumber is unacceptable #haart #camberwell #cowboys #howisthislegal #ohwaititsnot #contractbreached #tenantsrights #renting

[London Renting Adventures @RentingLondon]

EOB on day 16 of toilet leaking and no contact from @haart_uk @Camberwellhaart! No reply to emails, false promises when I called them to get back to me by 6pm. Should have known they wouldn’t, usual shocking level of customer service #disgrace #shameful #haart #camberwell

[London Renting Adventures @RentingLondon]

Day 16 since we reported a leaking toilet waste pipe to @haart_uk @Camberwellhaart still no news on when a contractor will visit despite daily calls & emails! #haart #camberwell #londonrenting #nightmare #grim #worstlettingagents #0/10 #barelyhabitable #doyourjob #tenantsrights

[London Renting Adventures @RentingLondon]

That feeling when you move into a new flat and find furniture has been moved to hide rotting floorboards @Camberwellhaart @haart_uk - total lack of action on getting anything fixed since then #haart #landlords #disappointed #mould #rot #cheatingliers

[London Renting Adventures @RentingLondon]

@Camberwellhaart @haart_uk Moved in two weeks ago to find that ZERO of our offer conditions had been met. Two weeks later, no progress on fixing any of them. #haart #estateagents #ripoff #outraged #avoidliketheplague #londonrenting #camberwell