Ashish Tiwari

Technology Producer, India Today, Tweets are personal.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @GoI_MeitY Pls check out the proof mentioned in your bill desk. Also, pls connect with the Monu Tyagi, he has a record of everything, 73037 85288. Pls check our through the username Ko1_303, you will get all the record mentioned with the same username.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks I’m tired of repeatedly requesting to stop the services and refund my security deposit but I haven’t received any response from customer care. @AshwiniVaishnaw Sir, I kindly request your help in getting my money back, as the company is not taking responsibility.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks Dear Sahil, The guy is holding the @excitel_rocks ID card and receiving the device, what other proof do you need?
Pls read his ID card carefully
@GoI_MeitY need your intervention.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @GoI_MeitY @excitel_rocks Sharing a screen recording of your app as proof that it acknowledges my device submission.
Kindly take it forward with the username ko1_303

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @GoI_MeitY @GoI_MeitY @PiyushGoyal @AshwiniVaishnaw I kindly request your intervention in ensuring that companies operating in our country respect consumer rights and treat customers fairly.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @GoI_MeitY @GoI_MeitY @PiyushGoyal @AshwiniVaishnaw This behavior amounts to unethical and possibly fraudulent practices, and as a common man, I have no one else to turn to. I have already shared proof of the device handover, yet there has been no acknowledgment or refund. @excitel_rocks

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @GoI_MeitY @PiyushGoyal @AshwiniVaishnaw Despite returning their device, the company has refused to return my security deposit. Their representatives are not responding to my calls, and my complaints are being ignored.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw It has been three weeks since I returned the device, but they are not acknowledging it. They are also not responding to my calls. @excitel_rocks @PiyushGoyal @AshwiniVaishnaw

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @PiyushGoyal @AshwiniVaishnaw @GoI_MeitY I humbly request your urgent attention to a matter that has left me feeling helpless and unheard.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @excitel_rocks Your team has already picked up the device, but there has been no confirmation of receipt, despite the fact that I have shared a picture of your pickup agent holding the device clearly marked with Excitel branding on his neck tag. @PiyushGoyal @AshwiniVaishnaw

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @excitel_rocks This is completely unacceptable. I have been repeatedly requesting the refund of my own security deposit, which was taken by your representative named Bablu. I am now beginning to feel as though I am being cheated. @AshwiniVaishnaw @PiyushGoyal

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @excitel_rocks still waiting for a callback regarding my issue, and I must express my deep disappointment with the ongoing experience. Your customer support representatives in my area are simply diverting my calls without providing any real help. @PiyushGoyal @AshwiniVaishnaw

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw I am tired of repeatedly reaching out to them. Customer care keeps diverting the calls or placing them on hold, and their vendor, Bablu, is not responding at all. I now feel pressured to file a formal written complaint. @excitel_rocks @noidapolice @PiyushGoyal @AshwiniVaishnaw

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw They have no record of where my security deposit has gone. Neither the company nor their vendor, Bablu, is responding. The device has already been picked up by their agent. @excitel_rocks @AshwiniVaishnaw @PiyushGoyal @noidapolice

[Ashish Tiwari @ReporterAshish]

@excitel_rocks expedite my request and release my security deposit. It has been three weeks since I requested disconnection and a refund. @PiyushGoyal @AshwiniVaishnaw sir kindly look into the matter

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw @AshwiniVaishnaw @PiyushGoyal Sir, please help. As a common man, it is very difficult for us to fight such issues alone. These companies @excitel_rocks are taking advantage of people and scamming the public.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @PiyushGoyal @AshwiniVaishnaw Their vendor Bablu installed the connection, but he’s unable to help as he is a third-party contractor. I had paid ₹2000 as a security deposit, but it is not reflecting in my account, and @excitel_rocks is unable to trace where the money has gone. @AshwiniVaishnaw @PiyushGoyal

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @AshwiniVaishnaw @excitel_rocks It’s been three weeks since I returned the device. Kindly release my security deposit immediately. @AshwiniVaishnaw @PiyushGoyal @PiyushGoyalOffc sir, pls intervene.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks @AshwiniVaishnaw I have asked your customer executive several times to collect the device. They told me to keep it with me and that someone would pick it up later because the concerned person was unavailable.

[Ashish Tiwari @ReporterAshish]

@excitel_rocks kindly arrange a call back and issue my refund at the earliest.