Zimmedaar Jagruk Nagrik

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

2/2 @AmazonHelp I got a lightning-fast missed call from the number provided for the pickup agent and when I immediately called back, he said he is on leave for the next few days and has no information about the pickup. What exactly is going on here? @jagograhakjago @consaff

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

1/2 @amazonhelp The pickup status in the Amazon app shows “Return Started”, “Return Pickup Delayed” and “Pickup Failed” even though there was NO actual pickup attempt. There is also no option to chat or speak to a human in your customer service section. @consaff @nch1915

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

Tweet 3/3

@RailMinIndia @RailwaySeva @WesternRly @drmbct @IRCTCofficial @RPF_INDIA Despite explaining that the berth was RAC allotted & already cramped for 2 passengers, no action was taken.
What is the point of RAC allotment & passenger rights if even railway staff disregard?

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

Tweet 1/3

@RailMinIndia @RailwaySeva @WesternRly @drmbct @IRCTCofficial @RPF_INDIA Raised a RailMadad complaint bcuz a confirmed upper berth passenger kept occupying the RAC lower berth allotted to 2 RAC passengers even past 9 PM. Instead of resolving it,the TTE supported him

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

Tweet 2/3
@RailMinIndia @RailwaySeva @WesternRly @drmbct @IRCTCofficial @RPF_INDIA
Passenger came with 3 large bags, wanted the entire RAC berth space for luggage, and was ordering us to convert the seating into a full berth for his bags.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@KentROSystems He clearly stated the technician will come only tomorrow and said, “Ab aaj to nahi hi aayega, jo karna hai kar lo.” This is unacceptable behaviour from your authorised service partner. Please intervene and resolve this immediately. @jagograhakjago @BandBajaateRaho

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@KentROSystems I raised a service request for my Kent kettle and selected today’s slot as I’m available today. The assigned engineer said he doesn’t come for service and sends technicians instead.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @flipkartsupport You haven’t provided a single solution yet, and now you have the audacity to send me a feedback link? Is this a joke? Instead of asking for ratings, try resolving the issue first. This kind of insensitivity towards customers is completely unacceptable.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@Flipkart @GodrejAppliance It’s been days since I raised this issue publicly and through DM. No one has contacted me. The defective Godrej 5-in-1 Convertible Cooling 2025 Model 1 Ton 3 Star AC remains unreplaced. Both of you are silent.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @Flipkart What’s wrong with you? Will you please stop these scripted replies? The information has already been provided multiple times via DM. Check your inbox before asking for the same details again. This repeated cycle of copy-paste responses is unacceptable.@jagograhakjago

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @flipkartsupport @GodrejAppliance Under d Consumer Protection Act 2019, I’m entitled to a like-for-like replacement, not a downgrade. Please arrange d same model immediately instead of asking me to repeat d issue again. @consaff @jagograhakjago @PralhadJoshiOfc @BandBajaateRaho

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport 2/3 @GodrejAppliance confirmed it cannot be repaired, offered cheaper alternatives (which I declined), and directed me to you @flipkartsupport for replacement since it’s an online-exclusive model.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @Flipkart I’ve already DMed the details several times as mentioned in my previous tweet and have DMed again. Dear robot, would you mind checking your inbox before posting the same scripted reply every single time? @jagograhakjago @consaff @NCH1915 @consumerforum_

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @flipkartsupport @GodrejAppliance Stop hiding behind scripted replies and resolve my issue immediately instead of exploiting consumer limitations. @jagograhakjago @consaff @nch1915

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @jagograhakjago @consaff @PIB_India @ConsumerVoiceIn @consumercourtin @thecroindia @nch1915 @consumerforum_ @consumerCOMPLNS How long do customers have to chase for basic after-sales service in India.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @jagograhakjago @consaff It’s disappointing that @flipkartsupport keeps sending scripted messages instead of resolving the issue. The AC is defective as confirmed by @GodrejAppliance , & I’ve been waiting endlessly for a replacement.

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @Flipkart I’ve already shared the complete details multiple times via DM and tweets. This repeated scripted response shows that no one is actually reviewing the case. The issue is clear — a defective Godrej AC needs replacement as confirmed by @GodrejAppliance .

[Zimmedaar Jagruk Nagrik @Resp_Ctzen_IND]

@flipkartsupport @GodrejAppliance Please treat this as a final reminder before I escalate to consumer authorities. @jagograhakjago @consaff @PralhadJoshiOfc @BandBajaateRaho