Response Team

Assistance Hub 24/7

[Response Team @ResponseTeus]

@TompsonL @TompsonL Hi, we're sorry to hear about this. Please follow us back so we may assist further via DM. We'll gather the details, look into the issue with your Nectar account, and help you as quickly as possible. Thank you

[Response Team @ResponseTeus]

@ycruiselesley @ycruiselesley Hi, we're sorry to hear you're having trouble with your Nectar points, especially after reaching out before. Please follow us back so we may assist you further via DM. We'll be happy to look into your missing points and the bonus points shown in the app with you.

[Response Team @ResponseTeus]

@Cryus_0 Yes they do

[Response Team @ResponseTeus]

@C7RAD You can as well give us a followback you'll receive our DM immediately. Thank you @C7RAD

[Response Team @ResponseTeus]

@C7RAD @xxlvillar You can check on your message requests.

[Response Team @ResponseTeus]

@Lily_4_7 Normal is fine

[Response Team @ResponseTeus]

@fifthman @fifthman Hi, we're sorry to hear about your experience and that you were injured. Please follow us back so we may assist you further via DM, gather the details of what happened, and look into this with the relevant team as quickly as possible.

[Response Team @ResponseTeus]

@ursflora Yes they overthink than boys

[Response Team @ResponseTeus]

@msch0074 @msch0074 Hi, we're sorry to hear about your experience and appreciate you bringing it to our attention. Please follow us back so we may assist you further via DM, look into what happened, and do our best to help.

[Response Team @ResponseTeus]

@trossachsphoto @trossachsphoto Hi, thanks for letting us know, and we're sorry to hear about this issue. We appreciate you taking the time to report it. Please follow us back so we may assist you further via DM and ensure this is passed to the relevant team to be looked into.

[Response Team @ResponseTeus]

We have it all together from today.

[Response Team @ResponseTeus]

@AddieQuinnear @AddieQuinnear Sorry to hear about this. That’s certainly not the quality we aim to provide. Please follow us back so we can assist further via DM and look into this with you.

[Response Team @ResponseTeus]

@abbysuzie_ @abbysuzie_ Hi, we've sent you a direct message concerning this issue. Thank you

[Response Team @ResponseTeus]

@BVnH6 @BVnH6 Hi, we're sorry for the confusion with your offer. That isn't the experience we want you to have. Please follow us back so we may assist further via DM, where we'll be happy to look into the email and the coupon in your app and help clarify the difference.

[Response Team @ResponseTeus]

@Jesii_ca_M It is 2, 3 then 1

[Response Team @ResponseTeus]

@chefsevenn Soda is fine

[Response Team @ResponseTeus]

@LinsBadger @LinsBadger Hi, we're sorry to hear this. Please follow us back so we can assist you further via DM and look into what happened. Thank you.

[Response Team @ResponseTeus]

The best assistance we've had for sometime.

[Response Team @ResponseTeus]

@DavidJAbramson @DavidJAbramson Hi, we're really sorry to hear about the continued delays and the disruption to your journey.Please follow us back so we may assist further via DM, review your flight details, and see how we can help. Thank you
~David