@AkasaAir I have sent the details via DM. The matter is currently active on AirSewa under Grievance ID: QQ579148. Your automated IVR lines and AI bot failed completely when I tried calling at 05:24 AM. I expect a human review and a waiver of the 4000 penalty due to this support gap.
Severe service failure by @AkasaAir at new NMI airport! Facing transit emergency, tried calling support at 5:24AM (46 mins pre-flight). Dead helpline & useless AI bot blocked any help, forcing a No-Show. Cost me โน4000 penalty. AirSewa ID: QQ579148. @DGCAIndia@RamMNaidu
@ASUSIndia@ASUS @ASUSHelps
8+ days since my onsite service request no diagnosis, no engineer contact & now even QA avoids my calls.
Iโm a student with critical placements, stuck w/o a laptop after spending โน2L on a 5-month-old device. Need urgent escalation.
#customerRights
@ASUSIndia
RMA No: INLCT80123
File complaint on 14 Aug 2025 for Zephyrus G14 (5 months old).
No engineer update. Support number = hold.
As a student, being without my laptop is untokerable. If not resolved ASAP, Iโll escalate to the Consumer Forum
#ASUS#CustomerSupportFail