Retailisdetail

They say that Retail is all about detail....
Well let’s look at the good, the bad, but also the ugly when it comes to retail standards......

[Retailisdetail @Retailisdetail5]

@British_Airways Yep all fine my side and I’ve reinstalled and it’s still not working. You are spiking on downdetector right now so there’s definitely a problem

[Retailisdetail @Retailisdetail5]

@British_Airways your app is constantly crashing…. Is there an issue?

[Retailisdetail @Retailisdetail5]

@SESWater is anyone actually going to fix the burst water main on Tadworth Street KT20?? It’s been nearly a week now, water is still everywhere (what a waste!!!), and after you completely closed the road at the start of the week NO ONE has actually been there working on it!!!!!

[Retailisdetail @Retailisdetail5]

@British_Airways will you be updating your travel guidance for flights and connections through the Middle East?? It’s been 3 days since your last update which is pretty poor.. other airlines are updating twice daily, so no reason you can’t as well???

[Retailisdetail @Retailisdetail5]

@British_Airways your app is just broken..and don’t say I need to uninstall it as that doesn’t actually work… why can’t you just admit it’s broken and that someone is working to fix it…. Unless the tech guys are just lying to the social team??

[Retailisdetail @Retailisdetail5]

@DAZNBoxing your stream is ALREADY buffering like mad!! Same issue with the last fight I bought which you refused to refund… this is YOUR problem, not my internet!

[Retailisdetail @Retailisdetail5]

@British_Airways only 5 check in desks open at club world T5 this morning? Is this the new norm? Horrific queue… not exactly premium service??

[Retailisdetail @Retailisdetail5]

And you helpfully didn’t inform us that we would need to apply for an ETA to transit through Canada as it’s a requirement. We found out by complete luck.. if we hadn’t, we would have been refused boarding and would be stuck
Complete amateurs

[Retailisdetail @Retailisdetail5]

@British_Airways so after 90 mins on live chat, your helpless agent ran out of options to help us get an alternative flight as it took sooo long, all seats on other flights were taken by others… so now we have a 24 delay and a connecting flight through Canada to get home

[Retailisdetail @Retailisdetail5]

@British_Airways our inbound flight to Miami (ba209) has been cancelled so there is no plane coming to take us home…had no contact from anyone yet, so is there a plan to get us home??

[Retailisdetail @Retailisdetail5]

@SkyUK There’s no point…The ridiculous thing is the test always shows there is nothing wrong anywhere… the irony being it takes ages to actually load the webpage to run the test as the WiFi is so bad…. No doubt you’ll blame it on my radiators or similar.

[Retailisdetail @Retailisdetail5]

@SkyUK so you’ve ‘upgraded’ my broadband with a new ‘fibre’ line (with multiple installation issues including the installer disconnecting my heating, alarm and phone line and leaving without handing anything over).
My WiFi is even worse than before, and is just rubbish 👍🏻👍🏻👍🏻👍🏻

[Retailisdetail @Retailisdetail5]

@McDonaldsUK used a Xmas gift code this morning in the app and gifts have disappeared?? I try the same code again and it says I’ve reached my daily limit… 🤷🏻‍♂️

[Retailisdetail @Retailisdetail5]

@tescobankhelp does your app not work anymore? Suddenly asked me to sign in again and despite using the same details I have used for years, it tells me I can’t use the app with my account? I assume you want me to pay my credit card bill, but I can’t access my account so how???

[Retailisdetail @Retailisdetail5]

@nextofficial why are all you tall size t shirts and polos always out of stock?? Tall people are struggling out here!!

[Retailisdetail @Retailisdetail5]

@British_Airways @1metaprince So if a customer experiences difficulties with the website, they can get more contact information following the link TO THE BROKEN WEBSITE!!!. I mean, really?? Come on BA sort it out..

[Retailisdetail @Retailisdetail5]

@British_Airways Tried multiple devices, no VPNs on any of them.. it’s been constant all day long and looking at @downdetector, I’m clearly not alone…

[Retailisdetail @Retailisdetail5]

@British_Airways been trying to book flights with you all day but the website is constantly down.. I can only assume it’s currently under some kind of DDOS attack as surely a company like BA can’t actually run a website this poor…. And I thought the App was bad enough…

[Retailisdetail @Retailisdetail5]

@SouthernRailUK any idea what’s happening with the 6.19 from tattenham corner to London Bridge? Already horrifically delayed and helpfully no update on if it’s going to actually turn up??

[Retailisdetail @Retailisdetail5]

@wesleygosine Interested.. how much you looking for?