ITA_Airways Quick Response 24/7™️

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[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Ben Mundigian @mundigian]

@ITAAirways you total lack of customer services or care is continuing! You had delayed our luggage, delivered it 4 days later destroyed, you have emailed to say that you have accepted liability for everything and will pay, yet no payment nor any replies to my emails

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@mundigian Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Ben Mundigian @mundigian]

@ITAAirways you total lack of customer services or care is continuing! You had delayed our luggage, delivered it 4 days later destroyed, you have emailed to say that you have accepted liability for everything and will pay, yet no payment nor any replies to my emails

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Ciao!

Grazie per aver contattato l'assistenza. Mi chiamo Amelia e sarò lieta di aiutarti. Ti preghiamo di inviarci un messaggio privato con le seguenti informazioni: • Nome e cognome • Indirizzo email
• Numero di telefono

Grazie.
https://t.co/OFHn9DBayf

[Paolo Allegro @allegro_paolo]

@ITAAirways mi rispondete in privato?

[Paolo Allegro @allegro_paolo]

@ITAAirways mi rispondete in privato?

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@allegro_paolo Ciao!

Grazie per aver contattato l'assistenza. Mi chiamo Amelia e sarò lieta di aiutarti. Ti preghiamo di inviarci un messaggio privato con le seguenti informazioni: • Nome e cognome • Indirizzo email
• Numero di telefono

Grazie.
https://t.co/OFHn9DBayf

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@julzrulzz Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Gian Fuorvia @GianFuorvia]

@ITAAirways I have a flight from Catania to Madrid with a stop in Fiumicino next tuesday 18th, but with Etna eruptin Im scared I cant flight! I need to get to Madrid because the 20th I have a flight from Madrid to Mexico! Need option to leave Sicily? Change from Palermo o Comiso

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@GianFuorvia Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Gian Fuorvia @GianFuorvia]

@ITAAirways I have a flight from Catania to Madrid with a stop in Fiumicino next tuesday 18th, but with Etna eruptin Im scared I cant flight! I need to get to Madrid because the 20th I have a flight from Madrid to Mexico! Need option to leave Sicily? Change from Palermo o Comiso

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Einstein @MukaPeter1]

@ITAAirways URGENT: Items were missing from my baggage after flights AZ1682 (11 Aug) & AZ678 (12 Aug), FLR→FCO→GRU.

Report filed at GRU: GRUAZ30001/12AUG26/2201GMT.

I request an urgent investigation and compensation for my missing belongings.

#MissingBaggage

[Einstein @MukaPeter1]

@ITAAirways URGENT: Items were missing from my baggage after flights AZ1682 (11 Aug) & AZ678 (12 Aug), FLR→FCO→GRU.

Report filed at GRU: GRUAZ30001/12AUG26/2201GMT.

I request an urgent investigation and compensation for my missing belongings.

#MissingBaggage

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@MukaPeter1 Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Megthib @thibmeg]

This is completely unacceptable. All of our luggage was lost during our layover in Rome to Paris yesterday evening. It contains all of our baby’s belongings, and we have absolutely no way of contacting a real person—only a chatbot! This is outrageous!

No answer of @ITAAirways !

[Megthib @thibmeg]

This is completely unacceptable. All of our luggage was lost during our layover in Rome to Paris yesterday evening. It contains all of our baby’s belongings, and we have absolutely no way of contacting a real person—only a chatbot! This is outrageous!

No answer of @ITAAirways !

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@thibmeg Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf

[Liam Doyle @LDoyle87836]

@ITAAirways You have changed my booking to a different airport in Sicily and it will ruin my plans.
You only have a phone number that no one answers. Its impossible to contact you
@ITAAirways

[Liam Doyle @LDoyle87836]

@ITAAirways You have changed my booking to a different airport in Sicily and it will ruin my plans.
You only have a phone number that no one answers. Its impossible to contact you
@ITAAirways

[ITA_Airways Quick Response 24/7™️ @Reviewdeskx10]

@LDoyle87836 Hello!

Thank you for contacting Support. My name is Amelia, and I'll be assisting you.Kindly send us a DM with:• Full Name• Email Address
• Phone Number

Thank you.
https://t.co/OFHn9DBayf