@Nolores123 Czasami musimy podjąć dodatkowe kroki aby zapewnić bezpieczeństwo kont naszych klientów. Wyślij nam prywatną wiadomość na profil @revolutsupport abyśmy mogli sprawdzić status Twojego konta.
Hello. We apologise for the difficulties you are experiencing with Wero. Please make sure your Revolut app is updated to version 10.89 or higher as this is required for the feature. If you still cannot use it, please send us a DM at @revolutsupport so we can securely check your account.
@bjonas_el Hi. Your crypto assets stored in Revolut are held with trusted custodians and we use some of the most secure methods available such as multi-signature wallets. The majority of assets are held in cold storage. Check out our article here for more details: https://t.co/9V4RjeINT0.
Nuestro equipo de escalamientos está revisando su caso actualmente para mantener seguros a nuestros clientes. Este proceso está fuera del control de nuestro equipo de soporte pero se le notificará a través del chat activo en la aplicación una vez que haya una actualización disponible.
@AndreaMoraE09 Hola. Nuestro equipo ya se encuentra revisando este caso contigo por mensaje directo. Por favor revisa tus mensajes privados para poder continuar con la asistencia sobre tu transferencia.
@DZI_DZ_OR Hi. Kindly send us a DM with your registered phone number and email address so we can check your eSIM data and look into your chat experience.
Hi. When a cryptocurrency is delisted the token is automatically removed from our app. Any remaining balance you held is converted to your primary fiat currency at the current market rate at the time of conversion. No action is required from you. Please send us a DM via @RevolutSupport if you have any more questions.
@Saram_ath Please send us a DM via @RevolutSupport so we can look into the trouble you are experiencing with depositing your money and review your feedback regarding our support team. We will be able to assist you further from there.
@DimaKr40660 Hi. Please note that support via DMs on X is currently unavailable. To get help with your issue please reach out to us via the in-app chat. To start a new chat go to Profile > Help > Chat with us. If you cannot access the app please email us at [email protected].
@Eden00012 Hi. We're sorry to hear about your issue with verification of your email. Not to worry, if you send us a DM, we can look into this together.
@OkezieOgbulafor Hi. Please check your direct messages as we have sent you a private message to securely request your details and review the status of your pending transfer.
Hola. Sí es posible enviar ciertas criptomonedas a billeteras externas compatibles desde cuentas en España. Para hacerlo, ve a la sección de Cripto, toca Enviar, selecciona la criptomoneda y añade la dirección compatible de destino. Escríbenos por mensaje privado si necesitas que revisemos tu caso en detalle.
@imperiustyles Hi. We would like to check your payment status and locate your account to clarify this. Kindly send us a DM so we can securely review your details and assist you further.