@TheSun@TheSunSavers second day in a row unable to use a code from a paper I paid for - can you replace the code? Need a new system so people don’t use codes without buying the paper …
@EurostarUK travelling on Monday with an infant on lap - tickets were purchased before he was born. Do I need to inform anyone an infant is now travelling with us?
Very disappointed with pottery painting @Butlins … £26 for two items and they aren’t put in a kiln, just air dried - usually pottery painting, the items are put in a kiln. Much better service at other holiday resorts such at Haven etc
Would help if you didn’t put security tags across the names of products @asda@AsdaServiceTeam … now left with a box of baby formula we can’t use and a waste of £10
@BootsUK help … click and collect order ready to be collected as per email but order not at store. Store said to come back on another day … not great customer service Boots - where is my order?
@haven does your entertainment run in October? Specifically your seaside squad entertainment… I have a 2 year old who is desperate to see Polly again!!
Returns process for faulty items ridiculous @sainsburys ... unable to replace one plate from another set having to make another journey to replace the entire set ... that’s not logical
@haven please can someone respond - the customer service I’ve received so far is not great ... understand things are more difficult due to COVID but I’m trying to spend money with you but feel like cancelling ... 1/2
3. Meals and entertainment - bookable 3 days before or try before as you might be able to book ... either it’s available 3 days before or it isn’t - something else the group May miss out on. Why exactly are we spending money going to your park when we are potentially missing out
@puttshack I’ve sent two emails to you regarding a gift voucher that has now expired (it hadn’t when I had sent the emails) but I’ve had no response. Please can someone help? The voucher expired on 22.08.20 but obviously we couldn’t use it for 5 months - can it be extended?
@Eurostar please can someone advise if there is a DIRECT train to Disney on a Friday? All information on your website suggest there are and they are bookable 280 days in advance but it seems 21st May 2021 isn’t available (less than 280 days).