Rhubarb Frost

bad customer service gets my nut

[Rhubarb Frost @RhubarbFrost]

@PizzaExpress Well that's shit. Waited over an hour for pizza to be delivered and it's half raw, doughy and cold. Tried recooking it in the oven but now it's just raw and burnt. Brilliant.

[Rhubarb Frost @RhubarbFrost]

@johnlewishelp Update. @JohnLewisRetail van hits my car with baby in. Cause damage, offer a hire car when repairs are finally authorised. But beforehand tough shit. They've said no. Stick that baby in an unsafe car seat, in an unsafe car.

[Rhubarb Frost @RhubarbFrost]

Update. Spoken to @JohnLewisRetail @johnlewishelp . Was told there's nothing they can do and nobody at John Lewis that can help further.

[Rhubarb Frost @RhubarbFrost]

@johnlewishelp Your delivery van drove into my car with my 1 yr old in it on Wed am. @SoppandSopp are great, but @KeoghsLaw are useless. 3 emails, 5 calls- nothing. Was told I was being annoying. No file has even been opened. Do you want me to drive my baby in an unsafe car?

[Rhubarb Frost @RhubarbFrost]

@johnlewishelp I was on the phone to @SoppandSopp Tring to find a way to get @KeoghsLaw to respond when you called. I called back but didn't get anywhere.Again. Also @KeoghsLaw still not acknowledged the claim, let alone actioned anything so that don't have to drive my 1 yr old in an unsafe car

[Rhubarb Frost @RhubarbFrost]

@johnlewishelp Your delivery van drove into my car with my 1 yr old in it on Wed am. @SoppandSopp are great, but @KeoghsLaw are useless. 3 emails, 5 calls- nothing. Was told I was being annoying. No file has even been opened. Do you want me to drive my baby in an unsafe car?

[Rhubarb Frost @RhubarbFrost]

@Printerpix riddle me this...I ordered the same item in 2 separate orders within 10 mins of each other, one with your "jump the queue to get it quicker" fee and one without, yet both orders have been despatched at exactly the same time 🤔

[Rhubarb Frost @RhubarbFrost]

@Etsy how do I get a refund when seller sent incorrect item, and having promised to send replacement items twice, are now ignoring my messages. it's been 2 months.

[Rhubarb Frost @RhubarbFrost]

@SWWHelp received a text and email claiming to be you asking me to contact your customer leakage helpline on 03333219098. Is this real?

[Rhubarb Frost @RhubarbFrost]

@tuttibambiniuk Missed a bit. One off quality control fail or just don't care?? @tuttibambiniuk

[Rhubarb Frost @RhubarbFrost]

@tuttibambiniuk received delivery of one of your cots and the paintwork is chipped in multiple places

[Rhubarb Frost @RhubarbFrost]

Really poor finish #disappointed #shouldhavegonetoikea @tuttibambiniuk

[Rhubarb Frost @RhubarbFrost]

@nahosting My email address forwarding/mail aliases for the domains I switched to you have stopped working. Please help.

[Rhubarb Frost @RhubarbFrost]

Had an unexpected payment taken by @123reg so it got me looking through past invoices, and the extortionate yearly price hikes for 2 .uk domains:

2015: £11.98
2016: £16.78
2017: £23.98
2019: £23.98
2020: £28.78

140% increase in 5 years. No more, I’m switching. #outrageous

[Rhubarb Frost @RhubarbFrost]

@nahosting Does that include free email and web forwarding?

[Rhubarb Frost @RhubarbFrost]

@babyplanetuk hello, I have been trying to get hold of you for a week. Tried online form, separate email, Instagram DM, calling online sales team (lady unfortunately hung up on me because she didn't understand what I was asking). Please can you help and get back to me please?

[Rhubarb Frost @RhubarbFrost]

@AsdaServiceTeam hello, I have been disappointed by your recent quality, both food and homeware. I bought a bin which I now need to return as it's all cracked when I opened the box. Brown grapes have just been delivered to me. And a naan bread with a march use by is mouldy.

[Rhubarb Frost @RhubarbFrost]

@CenterParcsUK please can you confirm the BBQ ban at Longleat forest has been lifted following the temp drop and torrential rain? Thanks

[Rhubarb Frost @RhubarbFrost]

@ASOS I paid for next day delivery but unfortunately it's not arrived today. The evri tracking has said "on it's way" all day.

[Rhubarb Frost @RhubarbFrost]

@SkyHelpTeam is it normal practice for your customer service people to keep people waiting for 50 mins (when told 10mins) and when they reply to the chat, say i should to call someone else and then immediately go off for a 15 mins coffee break???

[Rhubarb Frost @RhubarbFrost]

@SSEB2B please will someone speak to me. I am a residence but getting correspondence from business department. Neither department will speak to me.

[Rhubarb Frost @RhubarbFrost]

@ZARA_Care @yatypoiyat20019 They always have a reason or someone else to blame for not giving your money back #zaratheft