@BluSmartIndia Yesterday first my ride wasn’t showing on app and then all of a sudden when driver was assigned i got the notification and there was no cancel button nor I was able to connect with the customer service team. When called the driver he was rude and mentioned he will come
@BluSmartIndia concerning, is the difficulty in connecting with their customer team. Sometimes, you only get automated FAQs, with no way to reach an actual representative. Additionally, when I raise an issue, the turnaround time is much longer than what is typically seen with other providers.
@BluSmartIndia I have been a daily commuter with BluSmart. I travel with my daughter, and this incident is certainly alarming. At the same time, such incidents can happen on any platform, whether it’s Uber, Ola, or a local ride service. However, what I’ve noticed with BluSmart, which is
@firstcryindia Have raised a return request because received a different product which was highlighted as soon as packet was opened. And now your team is asking for original packet and receipt, have you guys lost it? Why the person on call didn’t give any headsup earlier. Stop cheating customer
To my surprise, it didn't meet expectations. The parathas were too hard, almost like papad, and the food was literally cold. I had a very, very bad experience and would not recommend anyone to go with 'everyday homely meals'
@zomato@zomatocare@deepigoyal
I tried Zomato's 'everyday homely meals' yesterday since my kitchen is under construction and the house was in a mess. With a 2.5-year-old, I thought this would be preferable as it will be a home-cooked meal.
@Swiggy partners with restaurant who delivers uncooked, blank and stale food. When you raise it to @Swiggy then say they cannot do anything. Wow, i would better order directly from restaurant instead of using your platform