Richard Beevers

Customer Plus: The Customer Experience Consultancy

[Richard Beevers @RichardBeevers]

@RachelSJohnson @ToniaAntoniazzi You will be very welcome Rachel. 🏉❤️

[Richard Beevers @RichardBeevers]

@AvantiWestCoast you are an absolute disgrace. Nothing that I say could tarnish your reputation any further but I really don’t know how your senior managers sleep at night.

[Richard Beevers @RichardBeevers]

@patmurphybbc @bbctms A truly great commentator who used silence to superb effect. @Andyzaltzman has helpfully announced on @bbctms that John was the 1st commentator born in Basingstoke in 1914 to produce a 3 verse hymn which used an agricultural metaphor.

[Richard Beevers @RichardBeevers]

@JujuliaGrace 1 We we’re told KK was extremely clever. 2 after the NHS episode I certainly don’t underestimate Hunt’s ability to do harm.

[Richard Beevers @RichardBeevers]

@trussliz Weak comms is giving the wrong impression that, come what may, a typical energy bill will be capped at £2,500 per annum. The cap is on the unit price not the total cost!

[Richard Beevers @RichardBeevers]

@TheFactCompiler I agree with @TheFactCompiler on this one. Of course it’s not the end of the world, but it is shoddy and disrespectful to fare paying passengers! What would you say if this was your aeroplane seat?

[Richard Beevers @RichardBeevers]

@bryanpready @JMPSimor Show me the papers which show a trade union paying for a Labour PM’s wedding! 🤣

[Richard Beevers @RichardBeevers]

@stwater So the job ran perfectly. No lessons to learn. How wonderful! 🤔

[Richard Beevers @RichardBeevers]

Given the serious disruption caused to local people and businesses by the closure to Agard St, @DerbyCC and @stwater, why is there not a 24/7 repair operation in place? Laziness? Incompetence? Penny pinching? Just do the right thing for once!

[Richard Beevers @RichardBeevers]

@stwater ST can’t predict how long to resurface a road 11 days after the event? Sorry, that’s nonsense. A word may not seem important, but it betrays the culture of an organisation which fails to respect the citizens it’s supposed to serve. I’m sure you’re doing your best personally. 😀

[Richard Beevers @RichardBeevers]

@BBCSport @onthebbc Did anyone mention the Commonwealth Games 7s?

[Richard Beevers @RichardBeevers]

@13sarahmurphy @IanDunt You forgot to mention that you would be performing this feat ‘round the clock.’ Gawd help us!

[Richard Beevers @RichardBeevers]

@IanDunt Two times zero = ?

[Richard Beevers @RichardBeevers]

@JonathanPieNews Who knew this would happen after BREXIT? Never mind, the £350 million extra weekly funding we receive for the NHS means that is now in great shape! 🙄

[Richard Beevers @RichardBeevers]

@EastMidRailway rides again! Waiting at Whatstandwell for 8:23 to Derby listening to delayed announcements before the inevitable cancellation. To my surprise a train runs south through the station. Unacceptable but typical service.

[Richard Beevers @RichardBeevers]

@EastMidRailway I need to speak to someone. Judging by the progress so far the team would appear to be 1 person! “Trying their best” is neither a helpful nor adequate response.

[Richard Beevers @RichardBeevers]

Dear @EastMidRailway. Waiting in your call centre Q for 1 hour 38 mins and at position 3 for 25 mins. Help please!

[Richard Beevers @RichardBeevers]

@PeterStefanovi2 Who could gave guessed? 🙄