Richard Elsey

Inspiring People to Deliver Lasting Excellence to Revolutionise The Customer and Colleague Experience through Learning and Development

[Richard Elsey @RichardElsey]

@simonjonespr Rest in peace and such sad news. My thoughts are with his family and friends at this time. Sending love ❤️

[BBC News (World) @BBCWorld]

'Qatar targeted my brother on Grindr - I want him home’ https://t.co/QaMB8xsEkV

[Richard Elsey @RichardElsey]

Name that Seal...
Spotted by @3MillsStudios Bromley by Bow
@BBCLondonNews

[Richard Elsey @RichardElsey]

@sanditoksvig @LdnGMC Wonderful, funny and brilliant ❤️

[Richard Elsey @RichardElsey]

I feel very honoured that I have been asked to speak at this event by The Hospitality Academy...

https://t.co/9spwBhq19n

[Richard Elsey @RichardElsey]

@Iana_Vee @rossboyask @Dan_Bromley_N @LeeValleyPark Great work Lana and I would like to chat with you about setting up a local community meeting and Facebook page, so we have stronger coordinated approach. I agree that large-scale events are absolutely not fit for purpose here. Look out for a DM.
#savethreemillsgreen

[Richard Elsey @RichardElsey]

@rossboyask @Dan_Bromley_N @Iana_Vee Totally agree Ross and can’t wait finally see some action from @LeeValleyPark
#savethreemillsgreen

[Richard Elsey @RichardElsey]

@Iana_Vee #savethreemillsgreen

[Richard Elsey @RichardElsey]

@Iana_Vee Well done and had no idea you were on this. Such an activist. How do you feel about creating an action group to never, ever allow this disgraceful destruction to happen again?

[Richard Elsey @RichardElsey]

#savethreemillsgreen

[Dan Tomlinson MP @dantomlinsonmp]

Some news for Tower Hamlets and Newham residents!

Last year some weekend festivals took place Three Mills Green, great fun I'm sure but they coincided with some very rainy days and turned this essential and lovely green space from

This to that...

[Richard Elsey @RichardElsey]

@Dan_Bromley_N Thank you Dan and indeed wonderful news. Well done and how do you feel about being part of an action group to prevent this from never, ever happening again to Three Mills Green?
#savethreemillsgreen

[Amy Edmondson @AmyCEdmondson]

Mini-scripts for #psychologicalsafety, Part 2. This time: how to say it when you're not the boss.

[Richard Elsey @RichardElsey]

https://t.co/hSIsEN23rs

[Richard Elsey @RichardElsey]

We're back!!! Following the success of the virtual facilitation bootcamp last year, I am delighted to announce my FREE 5 day, stress-free virtual facilitation challenge starting 06 September 2021

See comments for link

#virtualfacilitation #virtualclassr…https://t.co/DHxgIDIyBG

[Richard Elsey @RichardElsey]

I am loving the new artwork my talented friend Oscar has done, for my new 5-day challenge that is coming soon.

What STILL stresses you out when it comes to virtual facilitation?

#virtualfacilitation
#vilt
#virtualclassrooms https://t.co/Zva3feW2XR

[Richard Elsey @RichardElsey]

So I have taken the plunge and signed up to my new co-working space.

It’s official, I am over the work-from-home 5 days a week and need some environmental stimulation.

If you WFH, are you happy to continue WFH every day, or do you need a change of sce…https://t.co/XhTB2s7x3c

[Richard Elsey @RichardElsey]

Don't you just hate it when you are waiting to be served and the person, who is in the business of giving customer service, doesn't even bother to acknowledge you!! 😡

I mean how difficult is it to quickly glance up and make eye contact? 

I am not expec…https://t.co/8besv9U4BY

[Richard Elsey @RichardElsey]

#womeninleadership #womenentrepreneurs

[Richard Elsey @RichardElsey]

How inspirational, the wonderful Emmanuelle Bassmann has been recognised as one of the 10 most successful women entrepreneurs of 2021 👏👏👏 https://t.co/Xq0ar26EbJ

[Richard Elsey @RichardElsey]

#customerservice #customerexperience #hospitality

[Richard Elsey @RichardElsey]

The results are in. Thank you to those who voted.

74% of participants feel that customer service levels have dropped during Covid.

The question is, how do we begin to rebuild service standards generally? I would love hear your thoughts...

#custo…https://t.co/YQNfkPLggi