@auspost Define straightened out. We’ve got an ongoing complaint registered with your customer service team from every time this happens and despite repeatedly being told it’s going to be escalated nothing ever happens. I’m still going to be wasting my time & money doing your drivers job
After yet another not-attempted delivery @auspost agent advised company policy is not to deliver parcels above the ground floor. Seriously? That parcel delivery coverage claim of ‘all Australia’ is a bit misleading then.