Richard Young

No longer active

[Richard Young @Richard_Y]

Well it's been a blast. But I'm not seeing much value from Twitter any more.

Thanks people, it's been fun.

[Richard Young @Richard_Y]

Some startling facts in this research by LGC on The state of IT: Leaving behind the legacy.

Without budget for transformation (IT), the local council will never get to the fiscal position it needs.

https://t.co/qdeqi4urxE

[Richard Young @Richard_Y]

Here I talk about the recent LGC research on "Leaving Legacy Behind". With 50% of IT systems in local authorities considered to be legacy, this creates data silos and huge inefficiencies. It also blocks the IT team from transformation.

https://t.co/OApnYJ9KLp

#localgov #council

[Richard Young @Richard_Y]

Three off-the-charts days at Tableau Conference 2025, packed with 100+ hands-on trainings, keynotes, community-led learning, training and certification add-ons, and more. 

Register now and join us in San Diego on April 15–17, 2025

#TC25 https://t.co/rWEX0jbxVt

[Richard Young @Richard_Y]

Public trust in #government has been lagging for years. New research reveals #AI agents could help rebuild it. 84% say they’d use an AI agent to engage with their government

https://t.co/0y7svF0FtU

[Richard Young @Richard_Y]

Learn from executives, founders, and tech leaders the power and potential of AI and Agentforce, and how to bring everyone along in the AI revolution. Plus a special demo on how to build your first AI agent with #Agentforce https://t.co/SN9egxhSaT

[Richard Young @Richard_Y]

https://t.co/uo2SYhYf1v

[Richard Young @Richard_Y]

The next #UK Architect Forum for #Salesforce is being held on Wed 19th March. Lots of great learning to be had. Here's the link to register https://t.co/LB82hk1u1m

[Richard Young @Richard_Y]

https://t.co/VbapwEU4NP

[Richard Young @Richard_Y]

5 Easy (and Free) Ways You Can Skill Up for AI Agents https://t.co/rAbH5ASVSa

[Richard Young @Richard_Y]

Seize the Trail with Trailblazer Quests: Start the New Year Strong https://t.co/rchOZbHrLZ

[Richard Young @Richard_Y]

AI For Startups: 9 Use Cases For Growing Businesses https://t.co/zHLjq7yLyK

[Richard Young @Richard_Y]

#AI agents are bringing comprehensive insight and automation to energy and utility operations. Are you ready? Hear how top energy experts from #Salesforce and Synergy are leading the way together to an intelligent energy future. Register here: https://t.co/8oh4DBtxnb

[Richard Young @Richard_Y]

With the recent release of the #UK Government whitepaper for English devolution: power and partnership: Foundations for growth, I've turned this into a podcast for easy consumption https://t.co/ahTPNxnPQH #localgov

[Richard Young @Richard_Y]

NHS Blood & Transport engaged Bluewave to revolutionise the complex comms, in order to drive engagement with their donor base. Bluewave’s experts were brought on to deploy a marketing, comms, and logistics , built using #Salesforce Marketing Cloud. https://t.co/ceh3uvd2Zn

[Richard Young @Richard_Y]

Magenta Living post about their use of Video Remote Assistance for Home Repairs https://t.co/zlTAryIMPK #Housing #socialhousing

[Richard Young @Richard_Y]

103 Winter webinar: Fuel poverty data dive via #Switchee https://t.co/14Do4wFYwI #Housing

[Richard Young @Richard_Y]

@O2 my account is subject to fraud and looks to be hacked. The 202 number is closed how do I suspend my account?

[Richard Young @Richard_Y]

AI in Government – the catalyst for transformation https://t.co/jjf9KPTDKg