Patrick

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[Patrick @rick1504]

@GiveBloodNHS Hello, I've sent a tweet and DM but no reply. I can log into account Ok but cannot book appointment. Error message - sorry service unavailable. I've tried over several days but no luck. Can you help please.

[Patrick @rick1504]

@GiveBloodNHS Is there a problem with online system as cannot book or amend appointments. Message states cannot access service and has been like this for some days. Thank you

[Patrick @rick1504]

@British_Airways received flight cancellation email and cannot make any changes via my booking. What's your advice please.

[Patrick @rick1504]

@nsandihelp Thank you and yes it redirects to the website.

[Patrick @rick1504]

@nsandi your website is placing customers in a queue and then redirecting. Is this Ok and you are aware of this?

[Patrick @rick1504]

@nsandihelp your web site is directing customers to a queue system. Is this OK and are you aware of it?