Rik Morton

International retail expert, SaaS expert, Podcast host and producer, Basketball #Celtics, football fan #LiverpoolFC. Traveler and technology fan

[Rik Morton @RikMoto]

@Goggles4u AVOID AVOID AVOID. Order 2 pair, 1 rush, 1 std. Rush 4 days over due, asked for a refund they refused saying in transit, called USPS they have not been given the package. Jason the cs superiser lied in writing to me, Adrian cs adviser lied in writing to me. #eyes

[Rik Morton @RikMoto]

@JomaShopSupport @Jomashop @CitizenWatchUS this is your customer treating your customers like trash. I guess you also dont care.

[Rik Morton @RikMoto]

AVOID these cowboys @JomaShopSupport @Jomashop bought a watch from them, it broke I sent it back they replaced a quartz movement, forgot to put a stem in the crown. I come to pull it out for a trip as its a rugged watch something you dont wear everyday find its missing the stem

[Rik Morton @RikMoto]

@JomaShopSupport @Jomashop Finally, they make assumptions about people. You should have checked the watch. Sorry YOU DONT know my life or if I am at home or in a different country for the past 8 months. Plus I own 50 watches I dont rotate them either. Past 8months I wore a casio!

[Rik Morton @RikMoto]

@JomaShopSupport @Jomashop Call customer service to be told because I waited 8 months to call about it (NOT TRUE) they wont fix their mistake. I guess this is the price you pay buying from these people. To top it all off the rep on the phone was rude and hung up (I didnt swear or say anything bad)

[Rik Morton @RikMoto]

@jeremycorbyn Says the guy who has added gas to the fire of antisemitism.

[Rik Morton @RikMoto]

@Fanatics Tracy in your chat customer care team is the WORST!

[Rik Morton @RikMoto]

@brianbeers we should talk. we have built this...

[Rik Morton @RikMoto]

wouldnt allow me to login

[Rik Morton @RikMoto]

@Casio_USA You website was broken again. At 4am you sent an email for a watch drop. You website would allow me to login, therefore could not order. Now sold out. Also who drops a watch at 4AM!
#casio #Awful #WATCH

[Rik Morton @RikMoto]

@FromSteveHowell No one is boycotting BA unless they are able to spend more on flights elsewhere. Normal folks and businesses will continue to fly BA. What he said on stage and not retracted was antisemitic. BA did the right thing.

[Rik Morton @RikMoto]

@Casio_USA @Casio_USA why did you send me a second email saying its available when it isnt! SAME THING will add to the cart but the cart says not available.... then you website crashes

[Rik Morton @RikMoto]

@Casio_USA What a joke! Tried to order the Back to the Future watch only for your site to crash just as I was paying .... only to come back to find they watch now oos. Could not be more let down by a brand than you guys just did. Clearly you dont care and let bots do the buying

[Rik Morton @RikMoto]

School of Rock should’ve been wiped out by COVID.
Instead, it became the last thing parents cancelled.
Why? They don’t sell music lessons. They sell transformation.

Retail Lesson: Your product is never just your product.
#Retail #Franchise #Leadership

https://t.co/xJEixwHGdo

[Rik Morton @RikMoto]

@louistheroux only watched this clip, but he shouted Death to the IDF and from the river to the sea, palestine will be free. Thats why he got cancelled from what I read. He didnt cristise the UK he criticised Israel so what is he talking about he cant criticise the UK?

[Rik Morton @RikMoto]

School of Rock should’ve been wiped out by COVID.
Instead, it became the last thing parents cancelled.
Why? They don’t sell music lessons. They sell transformation.

Retail Lesson: Your product is never just your product.
#Retail #Franchise #Leadership

https://t.co/xJEixwHGdo

[Rik Morton @RikMoto]

@motoguzzi why can you not test ride any of your bikes at your West Chester PA dealer? Unless you have a deal! I’d never buy a bike to just test ride it! My friend and I both wanted to try the v100. Guess we’ll buy bmw

[Rik Morton @RikMoto]

@TouchlineX @UHN_Plus Good make it easier for England to win.

[Rik Morton @RikMoto]

@sweetgreen where is my broccoli? Every time I order from marlton

[Rik Morton @RikMoto]

@AirFranceUS The link you provided was for one single flight, how is that helpful. Why can you not use give me a refund agents phone number to call and resolve this?

[Rik Morton @RikMoto]

Worst customer experience.4 to 6 Weeks for a refund from @AirFranceUS for a cancelled flight you made, even tho the DOT in the US say you have to provide a full refund within 7days. How are you able to break the law? #airfrance #USA #dot #TERRIBLE