@thedrivexindia - it is highly disappointing that I was made to pay for seller details and the vehicles never were available. Even for refund, the customer care is not reachable. @narainracing
Another disgusting experience with @Swiggy !!
While ordering, the delivery time is shown 45mins and it goes to 1hr 20mins within few minutes after ordering. When raising this issue immediately, no customer support or refund.
@Apollo24x7 is to be best avoided. For simple scheduling of lab tests, the customer care will call incessantly. Sample collection is never on time, no clear details or customer care is available. Even @ApolloKarnataka is poor with medical treatment and diagnosis
@AkasaAir - Tried reaching customer care for a flight cancellation alert. Despite several positive experiences, to cancel and not have a re-accommodate option is highly unprofessional. @DGCAIndia
@makemytripcare - why do you have a customer care number at all, if you wish to send back to App. I have to take an urgent update on flight booking and no person available. @DGCAIndia
@IndiGo6E - Thank you to the amazing flight attendant on 6E - 6535. For in flight food order, the card machine was not working. She volunteered with complimentary fruits and was extremely helpful. This is exemplary.
@SwiggyCares@Swiggy - The customer service support with Bots is so pathetic, that I would rather remove the app than have a disgusting experience. The food is delayed but no active service
Tale of 2 airline experiences
Took @AkasaAir, BLR - BOM on Thursday morning. Smooth flight, great attendants - courteous, soft spoken and good choice of food.
Took @IndiGo6E, BOM-BLR on Friday afternoon. Brash attendants, poor choice of food, unwilling to change any option.
@SwiggyInstamart - I made a huge mistake purchasing an electric appliance from your app. Despite reporting poor quality, the customer service person refused to refund or change the order even with a higher value item. If this is quick commerce, then customer experience is v poor
@AirIndiaX I took the I5-1562. Besides the delay of 1 hour, the boarding checkin person was rude and did not consider the delay as an issue. Horrible experience
@airindia / @AirIndiaX - never, never, never on time! 6/6 last flights in last 2 months - same experience, cancelled or delayed. Whom do Tatas have to blame now?
@airindia I received a call and have intimated by displeasure with repeated flight delays. There are family emergencies to critical meetings. Taking AirIndia or Express is simply not an option now.
@ICICIPruLife - Despite having a dedicated relationship manager, if 4 days are not sufficient to get back then what would be the recourse in case of an emergency? Plus never able to get thru contact nos.
#CustomerService