@ToF_EN_Official making the account hack official took quite some times, but finally after all that waiting we can see the light a the end of the tunnel after 2 months.
I only hope that it won't take too long to get our account back and the due compensation for the waiting and hack.
@MavrickEgo @razorx2K@ToF_EN_Official Well I have many other game I'm playing. The problem lies in the money and time invested.
The whole fight to get my account my from the hacker that pretty much stole many players progress, is already more than a month old. So I want to see through even tho it is exhausting
@ToF_EN_Official Well there is one more thing that the players who got their progress stolen from their custom won't be able to get.
Maybe one day they gonna say something about the big security breach of the custom account or at least help players recover them once and for all
@ToF_EN_Official You will have less and less players sharing their adventure since about more than a month ago, custom account user started to get their progress stolen, and there is still no fix or even warning for them.
Then again a month is too little of a time for you I think.
@ToF_EN_Official Maybe one day you will make an official annonce telling the players that your custom account are just unsecure and that they just do something. Because the list of players getting hack is gatting bigger and bigger but you still do absolutely nothing to help or warn us.
@ToF_EN_Official I was wondering.
When players get hacks do you recover their account? No.
When you know there is a mass custom account hack happening are you warning the players? No.
When you update the game are you banking your player's money? Yes.
I will just let everyone think what they want
@weebnod @ToF_EN_Official So yeah, there are many in queue waiting their turn to get their account recover.
But thing should have never gone to this point have they just warned the players.
So, no I do not accept the fact that there is too many players waiting, since they caused that themself.
@weebnod @ToF_EN_Official The problem started a month ago.
In a MONTH they didn't post a single thing, to warn the players of the risk of using custom account.
The reason those hack waves didn't stop, is only because they didn't do a thing to warn the players.
It's their fault (the hacker as well)
@CrownInversion @weebnod @ToF_EN_Official Being hard is one thing.
The time and money spend on the account, and the audacity of the support blaming many people telling them they have a security issue.
They do not even keep us updated.
I've encounter better ingame support. until they do smthing I won't change my mind.
@Juan1Peterson @Cybersheild If you mean it I'm thankfull, but with the current support of the game there is a 50% chance I'm getting banned from getting my account recover from an unoficial source, and I will 100% not get compensated for the month I waited with that 'support'. So either way I'm gonna wait.
@GianlucaAngel14 @ToF_EN_Official You are talking about the item hack, not the account unbounding hack.
Those are two different thing. The later has been happening to many players since at least 30 days ago.
Fyi I'm still in contact with the support telling me to wait, so it is still unresolved atm.