Ritesh Gupta

[Ritesh Gupta @Ritesh_RG05]

@wthanshul @StreamviDL

[Ritesh Gupta @Ritesh_RG05]

@OfficialSBICare There has been no update on the link as of now. Why does this process seem significantly slow as compared to time taken to freeze my account i.e. less than 2 minutes of receiving the amount in question. How am i supposed to tend to my daily chores with no option of debit?

[Ritesh Gupta @Ritesh_RG05]

My SBI account was frozen just 2 minutes after receiving a legitimate relocation allowance from my employer’s relocation partner, without any explanation. My branch informed me that the freeze was imposed by SBI Cyber Cell, Patna. @TheOfficialSBI @RBI @DFS_India

[Ritesh Gupta @Ritesh_RG05]

@OfficialSBICare I have registered a complaint with Case no. 1080353471
Also i have registered a complaint at RBI Ombudsman.
My branch manager told me cases like these take months to resolve.
I hope this is resolved asap. I have only one bank account and this scenario is not justified.

[Ritesh Gupta @Ritesh_RG05]

2 minutes to freeze. Months to unfreeze. That’s what I was told by my branch manager. How can such a serious action be taken almost instantly, while genuine customers are left waiting for months to regain access to their own money?

[Ritesh Gupta @Ritesh_RG05]

This isn’t just about me. My branch manager said many customers are facing similar account freezes. Those who aren’t familiar with online grievance systems are left stranded, with no idea why their accounts are frozen or how to get access to their own money.