Rules of Survival - Support

Twitter Account handled by the Rules of Survival Moderation Team. Tweet using #RoSHelp to be helped. // Follow @RoS_Mobile for official news.

[Rules of Survival - Support @RoS_Support]

Welcome to the brand new official support account for #RulesofSurvival! If you need help, feel free to tweet us! 🤠

[Rules of Survival - Support @RoS_Support]

@iamkimmendoza16 @RoS_Mobile Hello, survivor!

Try to contact the customer support, they might help the issue you're having right now, contact them via email.

[email protected]

Hopefully this helps!

- yuriestah

[Rules of Survival - Support @RoS_Support]

@Kim_Ley13 That is a bug, sorry for what happened.
I'd let a High Command Personnel know about this type of bug that you've had experience.

- yuriestah

[Rules of Survival - Support @RoS_Support]

@Bluethunderant @NoahFromTweeter Sorry bout' that! There's an appeal button beside the QUIT button. That may help him so he could get his self unbanned.

- yuriestah

[Rules of Survival - Support @RoS_Support]

Hey Survivors, if you need some help about @RoS_Mobile, please contact us on @RulesOfSurvival from now on !

[Rules of Survival - Support @RoS_Support]

@thiensanh85 Hey Survivor,
If you want to appeal your ban, please reach our Customer Service via email: [email protected]
Please send them a screenshot of your user center and your server.
- Julien

[Rules of Survival - Support @RoS_Support]

@LevySnipes I'll report this problem to the devs.
Sorry for the inconvenience.
- Julien

[Rules of Survival - Support @RoS_Support]

@LevySnipes Hey Survivor,
Could you please be more precise ? When is the last time you played before this problem ?
- Julien

[Rules of Survival - Support @RoS_Support]

@takurdwiatma Hey Survivor,
Please contact our customer service center via email : [email protected]
- Julien

[Rules of Survival - Support @RoS_Support]

@officialbry @NetEaseOfficial Thanks for your support :)
- Julien

[Rules of Survival - Support @RoS_Support]

@mcfadai Hey Survivor,
If you want to appeal your ban, please reach our customer service center via email: [email protected]
Please send them a screenshot of your user center and your server.
- Julien

[Rules of Survival - Support @RoS_Support]

@itsmemouad Hey Survivor,
If you want to appeal your ban, please reach our customer service center via email: [email protected]
Please send them a screenshot of your user center and your server.
- Julien

[Rules of Survival - Support @RoS_Support]

@JeremyT38871143 Hey Survivor,
We're taking this problem very seriously, and we've already banned more than 600k accounts for cheating, and we will continue until the cheaters are down.
- Julien

[Rules of Survival - Support @RoS_Support]

@sabilalf Hey Survivor,
Please submit a report by creating a topic in Reporting Cheaters (https://t.co/ZDEmkLnfBQ…) on our official forum.
The following informations are required:
username, server and evidence.
- Julien

[Rules of Survival - Support @RoS_Support]

@isaiahBro97 Hey Survivor,
If you want to appeal your ban, please reach our customer service center via email: [email protected]
Please send them a screenshot of your user center and your server.
- Julien

[Rules of Survival - Support @RoS_Support]

@itsmemouad Hey Survivor,
The weapon is available on both maps; however, it can be obtained only in supply drops and is quite rare.
- Julien

[Rules of Survival - Support @RoS_Support]

@MclarenFranklin Hey Survivor,
I'm sorry to hear that, but maps are big and as a consequence, taking a lot of place :)
- Julien

[Rules of Survival - Support @RoS_Support]

@IITurf1055II_YT @dhanizael @youngsta_boii_ @RoS_Mobile Real survivors don't ask how they can do it but rather how they can stop cheating/hacking, soldier!

- teepee

[Rules of Survival - Support @RoS_Support]

@TherealAK569 You're a true friend! 🥇

- teepee

[Rules of Survival - Support @RoS_Support]

@gleenhere Yes, and we thank you for your patience ❤️

- teepee

[Rules of Survival - Support @RoS_Support]

@TengsuangLegend If you feel that you have been wrongly banned, kindly send us a screenshot of your user center (the page displaying your ID no.) and we will investigate on this matter immediately.

- teepee