@UPS_UK how can your staff just continue to put the phone down? Iv never experienced such poor service from a company! Been owed a refund for over 3 weeks!!
@HeyFlywheel I don’t have access to my 2 factor authentication and I can’t log in, and in order to talk to support you need to log in...not sure what to do and it’s URGENT!
@virginmedia There has been an issue for months...the check says no issue yet speeds and my upload is 0.06 on 100meg line...this is going on for far too long please do something to help. I need to be able to stream it’s my job. Either fix it or confirm that you can’t and I can go elsewhere.
@virginmedia I will also post on all socials everyday and till it’s fixed and every review page. Iv had enough of lies & fake promises. It’s a high usage area makes sense to throttle everyone in Tunbridge Wells with an issue so you can save.
@virginmedia Yes more then 10 times....hours on calls you not taking 5% of the payment you take the full amount.
5.76 download
0.07 upload.
months of lies and stealing. I want my money back. Or I will go to great lengths to make sure everyone online sees. Including my 500k subs on YouTube.
@virginmedia Worst company selling 1gig fiber to new customers £62 but long lasting customer me pays over £70 for m100 that doesn’t even hit the guarantee 50mg and upload 0.07 for a streamer....stop advertising to gamers & stealing! Rude outsourced team #sortmyinternetout#fraud
@virginmedia day 245 of paying over £70 for M100 line that only hits 5mb download & 0.07mb upload.
The service is beyond bad and the tech team is even worse. They gave me £5 credit though. #joke#virginmediadown#fraud
@virginmedia for the 5th month in a row my 100m line is only hitting 3.10m speeds plugged in...I have called every month and nothing changes who can help??! #virgin