robert rosello

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[robert rosello @RobertRosello1]

@PLDT_Cares @DtiPhilippines @OmbudsmanPh
Hi. I would like to raise a concern about the slow process of PLDT of fixing my internet service . Its 1 week since we request for technical services to fix the problem but until now no resolved was happen.

[robert rosello @RobertRosello1]

@PLDTHome @PLDT_Cares My area has a outage ? So are we gonna wait for miracle until my internet came back? Is this how you define your Customer Service?

[robert rosello @RobertRosello1]

@PLDTHome @PLDT_Cares Please check your inbox

[robert rosello @RobertRosello1]

@PLDT_Cares @PLDTHome @pldt @iamMVP @OmbudsmanPh . Ano na PLDT? Since monday nawalan ng internet. Walang maayos na Customer Service Representative na pwede makausap puro BoT ang sumasagot. Sa Hotline puro apologize walang concrete solution. Buti pa @enjoyGLOBE ang bilis ng CS.

[robert rosello @RobertRosello1]

@PLDT_Cares Tech team has arrived and the problem was assessed. Thank you

[robert rosello @RobertRosello1]

@PLDT_Cares @iamMVP recurring issue about PON/LOS blinking after heavy rain.

[robert rosello @RobertRosello1]

@PLDT_Cares @iamMVP I've already sent the details via DM. Please check

[robert rosello @RobertRosello1]

@PLDT_Cares @iamMVP Please check inbox.

[robert rosello @RobertRosello1]

@PLDT_Cares @iamMVP DM sent. Thank you

[robert rosello @RobertRosello1]

@PLDT_Cares @iamMVP recurring issue about PON/LOS blinking after heavy rain.

[robert rosello @RobertRosello1]

@PLDT_Cares we already have repair request ticket that was issued 5 days ago. until now nothing happened as no service team arrive.

[robert rosello @RobertRosello1]

@PLDT_Cares @DtiPhilippines @OmbudsmanPh
Hi. I would like to raise a concern about the slow process of PLDT of fixing my internet service . Its 1 week since we request for technical services to fix the problem but until now no resolved was happen.

[robert rosello @RobertRosello1]

Until now we don't have internet and it's really frustrating to know that we were so responsible for being up-to-date paying for their service but they cannot maintain good service to our end.