@1800flowers Not sure if it is your practice, I was on hold for 18 minutes trying to resolve an issue. The apology was insincere and the flowers were not delivered on same day delivery. Horrible service and customer service.
Just watched a video on Facebook of a White female staff person in Williamsburg Hilton Hotel call the police on a Black woman and her child who were in the pool. She proved that her room card was operable and that she had a room. Will no longer support this Brand.