Robin Aujla

[Robin Aujla @Robin_Aujla1]

@DrGiesler Thank you so much for the experience #CX20! I have no words to express my feelings!

[Robin Aujla @Robin_Aujla1]

This semester has gone by so fast and I can´t believe that I already had my last class of Social Media Marketing this week. Thank you @DrVeresiu for this very insightful course!
#SocialSchuligans

[Robin Aujla @Robin_Aujla1]

As 2020 is coming to an end, have a look at the upcoming social media trends 2021. #SocialSchuligans

https://t.co/FK517KVQ3i

[Robin Aujla @Robin_Aujla1]

TikTok's success is determined by the app's algorithm, which is different from Facebook, Netflix, YouTube and Spotify, since it does not only recommend posts to users, but actually dictates their entire feed. #CX20 #SocialSchuligans

https://t.co/5Ydxz0ETEi

[Robin Aujla @Robin_Aujla1]

Social media incumbents are trying to inbelt features introduced by TikTok: #tiktok #SocialSchuligans

https://t.co/sntIVxC99J

[Robin Aujla @Robin_Aujla1]

@Legendrajivjha @PoonamHockey @boxervijender @PMOIndia @DeependerSHooda @narendramodi @mlkhattar @SampatS1 @iamgauravgg @BajrangPunia Sarkar ne koi ehasaan nahi kia - unhonne je saab apni mehnat aur lagan se kamaaya hai!

BTW - thumne apni zindgi me kya kia hai?

[Robin Aujla @Robin_Aujla1]

Aiming for frictionless customer experience might not always be the correct decision. #CX20 #TooEasyToUse

https://t.co/8TyfMB4YpV

[Robin Aujla @Robin_Aujla1]

Have smartphones already turned us into cyborgs? #SocialSchuligans

https://t.co/o21wDV6Mwd

[Robin Aujla @Robin_Aujla1]

The Rise of Artificial Intelligence in Social Media - a threat or opportunity? #socialschuligans

https://t.co/9gZnuXuOus

[Robin Aujla @Robin_Aujla1]

@ztparvez12 Great question! I believe this feature only makes sense if used properly. From an employer branding perspective, for example, a company could share insights into the exciting working life.

[Robin Aujla @Robin_Aujla1]

Thank you @stu_lombard and @DrGiesler for this insightful class this week! Learned a big deal about how enhanced digital technologies effect us in a social context! #ecobee #CX20

[Robin Aujla @Robin_Aujla1]

Twitter is transforming conversations between companies and customers. It is now a valuable part of customer service strategies for many businesses. #CX20 #SocialSchuligans

https://t.co/4ItTdTHkFS

[Robin Aujla @Robin_Aujla1]

Have you ever wondered about how to effectively market your product/service in a B2B setting online? The platform LinkedIn is the solution. #SocialSchuligans

https://t.co/F4h5Of5JSa

[Robin Aujla @Robin_Aujla1]

Ever wondered about the reason behind the massive success of succulent? The reason lies in the powerful concept of #homification.
#CX20

[Robin Aujla @Robin_Aujla1]

The New York Times is keeping track of viral misinformation in social media and tries to debunk it with its new "Daily Distortions" format. #SocialSchuligans

https://t.co/Snf4YlL6Kd

[Robin Aujla @Robin_Aujla1]

Learned about the importance of music 🎹🎼for customer experience design and got depth insights into the progressive company @nuvi and their advanced customer experience management tools in last week’s #CX20 session.

Thanks @DrGiesler & @nuvi for this great experience!

[Robin Aujla @Robin_Aujla1]

Looking forward to my first session of 'Customer Experience Design' with @DrGiesler.
Excited to learn more about cooking up a great customer experience and tasting the Toast Hawaii.
Greetings from Vienna!
#CX20