Robert cooke

Chief Commercial Officer Majestic Wine, all views my own

[Robert cooke @Robpaulcooke]

@JohnLewisRetail since when do you outsource a service, that is branded as yours then refuse to comply
With consumer law when it goes wrong. Keep me on hold for 45 minutes then but me off. Awesome job guys. You have one less customer

[Robert cooke @Robpaulcooke]

@lululemon do you actually ship anything you charge people for on your website.
Ordered products was charged then told cancelled due to out of stock - no sign of refund yet. Next day the products are back on website so ordered again - same thing happened. Is this a scam?

[Robert cooke @Robpaulcooke]

@lululemon when you mess up an order, has it ever occurred to you to use the word “sorry” in your email telling me the product I ordered and paid for some time ago isn’t coming? Very poor, great product dismal service. Regards ex customer.

[Robert cooke @Robpaulcooke]

@skytv your service is a total joke I can’t wait to leave after 19 years

[Robert cooke @Robpaulcooke]

@gfore 4 rounds and the things fall apart. Really!!#golf

[Robert cooke @Robpaulcooke]

@gfore to anyone that is considering buying g fore shoes. Do not. They fall apart after 4 rounds of golf and the customer services say that is wear are tear and not defect. Silly me I thought golf shoes were designed to play golf in. At c£50 per round these are so bad! #golf

[Robert cooke @Robpaulcooke]

@virginmedia are you nuts, my broadband doesn’t work your solution try and sell me the same package as I have for 20% more than I pay unless I take your tv service which you effectively offer to pay me to take. Would prefer you just made your service work

[Majestic Wine @majesticwine]

Are you ready for something special? We have a big announcement on the way.

Here’s a behind-the-scenes peek at what’s to come. Can you guess what it is?

#VIP #wine #newrelease #wineupgrade #newwine #winelaunch #comingsoon #guvnor

[Miles Beale @WSTA_Miles]

Front page news in fact… 🍷

around 90 per cent of all still wines will be hit with a tax increase this summer

Some drinks - such as wine - are set to get a double whammy, being taxed more first because of the duty rise and then because of the impact of the new system.

[WSTA @wstauk]

If @Jeremy_Hunt raises alcohol duty by RPI, on top of added #wine duty as part of the new 🇬🇧alcohol tax system, he'll damage the UK's SME rich wine industry & unfairly target the pockets of wine consumers during a cost-of-living crisis🍷📈

👇 #Budget2023
https://t.co/4f6v2RhTAD

[Miles Beale @WSTA_Miles]

😤 🍷 Sour grapes as bottle of wine to cost 45p more in alcohol tax raid double whammy

Biggest duty increase in more than 50 years!

#Budget2023 ⁦

⁦@Jeremy_Hunt⁩ ⁦@Telegraph⁩ ⁦@benrileysmith⁩ ⁦@wstauk⁩ ⁦@WineDrinkersUK⁩ https://t.co/jgtUHwaxpn

[Robert cooke @Robpaulcooke]

@ni17540437 Majestic Wine isn’t a quoted company

[Robert cooke @Robpaulcooke]

@ni17540437 Majestic wine is a private company and therefore cannot be shorted, I think you might mean Naked wine?

[Robert cooke @Robpaulcooke]

@ChattyCathyuk @thomsonandscott @waitrose Is available at Majestic in Ruislip at in stock!

[Robert cooke @Robpaulcooke]

@AndrewCarter21 @majesticwine Totally agree with the sentiment on Dry January. Beronia are consistently excellent and great value also.

[MOBO Awards @MOBOAwards]

A toast to the #MOBOAwards airing on @BBCOne at 10.40pm by @majesticwine who provided all our VIP guests with the finest Champagne at #MOBO25!

Bollinger and Laurent Perrier Champagne were a welcome treat to celebrate the #MOBOAwards in association with @LucozadeEnergy 🍾🙌🏾

[MOBO Awards @MOBOAwards]

Thanks to @majesticwine for joining us in celebrating our 25th anniversary by providing all our #MOBOAwards VIP guests with Laurent-Perrier Champagne #MOBO25

[Robert cooke @Robpaulcooke]

@SurreyBo @majesticwine As soon as you buy 6 the discount applies so you can buy 6,7,8 or any number 6 or over and the discount applies to all bottles of still or sparkling wine. Hope that helps.

[Robert cooke @Robpaulcooke]

@angelatalkswine @majesticwine Angela, thanks for the review, we love it too, exceptional quality for the price.

[Robert cooke @Robpaulcooke]

@Uber love your reserve service, book a ride, doesn’t turn up, cancel it and book a normal Uber which miraculously is available but double the price!!! Really?