Rodgers

[Rodgers @Rodge2014]

@Go_CheshireWest any chance of a response???

[Rodgers @Rodge2014]

@Go_CheshireWest how does someone who doesn't have access to the internet apply for a single person discount on their council tax ?

[Rodgers @Rodge2014]

@marksandspencer Thanks, but I phoned in the end, turns out I had a dodgy QR code sent with my vouchers so it wasn't working

[Rodgers @Rodge2014]

@marksandspencer OMG this linking your credit card to you sparks card is impossible !!!!

[Rodgers @Rodge2014]

@DVLAgovuk I'm trying to help an elderly vulnerable neighbour & need to help him write a letter to cancel his Road Tax on a vehicle he has sold. Can you give me the address to write to please. I have the address for the log book, but don't know if it's the same, thanks

[Rodgers @Rodge2014]

@marksandspencer not sure I'm too impressed with the new Sparks rewards. The advert implies you'll get flowers for your birthday, you've offered me a punnet of grapes !!!! Did I do something wrong ?? They aren't going to look quite the same on my mantel !!!!

[Rodgers @Rodge2014]

@HalifaxBank thank you, I'll look into registering

[Rodgers @Rodge2014]

@HalifaxBank we've had an email to say you are sending us new cards, can I ask, why would we be getting new cards when we only had new ones last year ?

[Rodgers @Rodge2014]

@HalifaxBank we don't have online banking

[Rodgers @Rodge2014]

@HalifaxBank So tell me, it says 'To help you spot a genuine email from us, we’ll always greet you with your title and last name, and we include last four digits of your card number' yet the four digits quote belongs to neither of our credit cards ??? but the email looks genuine

[Rodgers @Rodge2014]

@HalifaxBank It's a credit card, we haven't asked for it to be replaced, we had the email at the end of March, but nothing has arrived yet

[Rodgers @Rodge2014]

@bt_uk thank you

[Rodgers @Rodge2014]

@bt_uk quick question, I'm trying to help an elderly vulnerable couple sort some bills out. For a period of time last year you were charging them between £500-£800 per month !!!!! What the heck could you have been charging them for, they only have a phone 🤷‍♀️

[Rodgers @Rodge2014]

@bt_uk Can I ask if there is an address my neighbour can write to to ask for a detailed statement of these charges ? They are not going to get on the phone to you & have no devices to access the Internet, so we need to go old school & write 😁

[Rodgers @Rodge2014]

@stwater tell me, why can I not just sign into my account anymore. The only option is to pop my email in & ask for a login link sent to my email. I used to be able to use a password, is this no longer available?

[Rodgers @Rodge2014]

@DVLAgovuk can I ask how long you are taking to return original PIP documentation & refunds when applying for the 50% discount on Road Tax ? You've had my husbands documents for over a month & we really need them back

[Rodgers @Rodge2014]

@MartinSLewis My Severn Trent metered water bill is going up by 78% this month !!!!! They say I used the same amount of water in 24/25 than I did in 25/26, so I'm guessing this is a 78% rise in the costs as opposed to usage, it seems really steep, can it possibly be right ??

[Rodgers @Rodge2014]

@tvlicensing Thank you

[Rodgers @Rodge2014]

@tvlicensing without having to telephone, how can someone tell you they do not need a TV License ? The online form requires an email address & the old couple I am trying to help, don't have one, so we can not complete the form

[Rodgers @Rodge2014]

@tvlicensing I'll help them write a letter then. Do you have a form anywhere I can download to complete or do we just say in the letter that they don't access or watch anything ?