2/2: She asks "How can I help you?" I answer: "I need help with my trip - can I give you the trip ID?" Agent: "Our system is down right now, can you call back in two to four hours?" You ask me for my info twice and only then tell me that you have no ability to help? #idiotsrule
1/2: I called @Chase for an issue with travel booked on a Chase credit card. Automated system: Please enter your card number, please enter your zip code. Entered and 30 seconds later live agent comes on: "please provide your card number, please provide your zip code." I provide
@JohnAndrewOwen Martech is a necessary evil so there will always be buyers. But it is also fiercely competitive and can see a lot of margin compression over time.
@PatHarty@HawkeyeFootball Based on the performance of the 4 star OLs this year, i see no evidence that Proctor would get better if he came to Iowa.
Gone are the days of Reece Morgan and Chris Doyle.
Today in 1980, Howard Cosell informs a stunned Monday Night Football audience that John Lennon has been shot dead in New York City. It’s been 42 years now, somehow, and this is still hard for me to watch.
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