Rohit Shenoy

[Rohit Shenoy @RohitRShenoy]

@VietjetIndia I booked a ticket on 13th December 2022 for me and my wife for travel on 27th December 2022 from Ho Chi Minh to Da Nang through the VietjetAir website and successfully completed the transaction. However, till now I have not received the booked ticket over my email.

[Rohit Shenoy @RohitRShenoy]

@IDBIBankCares I have shared you the details and waiting for almost 10 days now for an account closure. Kindly provide me a closure date at the earliest.

[Rohit Shenoy @RohitRShenoy]

@IDBI_Bank @IDBIBankCares it's been a week since I have submitted my account closure form at your Vasco-Goa branch 177 for my account ending 36485 but I have not received any update yet. There is no one available at your branch to attend to customer phone calls. Pathetic service.

[Rohit Shenoy @RohitRShenoy]

@makemytripcare @makemytripcare @Rajesh_Magow @saujanyas It's been more than 48hrs and still no update! Day 111 of following up for refund. Please refer Service request 15404243925911680, booking ID: NF7CPWZ585BXP7I70845. Kindly provide the updated status. I shall follow up daily.

[Rohit Shenoy @RohitRShenoy]

@makemytripcare @Rajesh_Magow @saujanyas I am following up for a refund of my cancelled flight from 23rd April and till date I have not received a concrete response from MMT. Now if you tell me that AI will take 180 days to process refund. I am sorry, I cannot wait that long!

[Rohit Shenoy @RohitRShenoy]

@makemytripcare @Rajesh_Magow @saujanyas You people leave me with no other option than approaching the Consumer Forum, I will ensure that you receive the notice soon, be ready to pay damages in addition to the full refund.

[Rohit Shenoy @RohitRShenoy]

@makemytripcare @Rajesh_Magow @saujanyas Are you running a digitally handicapped company? Day 109 of following up for refund. Please refer Service request 15404243925911680, booking ID: NF7CPWZ585BXP7I70845. Kindly provide the updated status. I shall follow up daily.

[Rohit Shenoy @RohitRShenoy]

@makemytripcare Ok then I shall file a complaint against MMT in the consumer forum and wait for my refund. This clearly shows how digitally handicapped your organization is!

[Rohit Shenoy @RohitRShenoy]

@makemytripcare Without email or telephone communication you people will take next 6 months to process my refund which is not acceptable. I shall continue my follow-ups till I receive my refund @Rajesh_Magow will need your personal intervention to resolve this issue

[Rohit Shenoy @RohitRShenoy]

@makemytripcare The entire world is out of unprecedented times and back to normal, is it only MMT and Air India that are still struggling? Kindly escalate the matter as I need my refund before 29th July as originally committed by MMT.

[Rohit Shenoy @RohitRShenoy]

Status update after 2 hours of follow up: my family members are being handed a voucher for refund. What about accomodation @allianceair you have cancelled the flight with no intimation??? No help received from any authority on this. Pathetic!!!!

[Rohit Shenoy @RohitRShenoy]

@allianceair @MoCA_GoI @Pib_MoCA @PMOIndia @JM_Scindia @DelhiAirport 17 family members,senior citizens have got stranded at Delhi airport due to their connecting flight AI 9645 getting cancelled and there being no intimation from airlines. Need your urgent help in this.

[Rohit Shenoy @RohitRShenoy]

Status update after being on call for 1.5 hours: Madam Manisha royally cuts the calls stating that she is speaking to her manager. Asides at the Delhi Airport my family is given name of Mr. Pravesh Kumar who seems to be showing that he is busy

[Rohit Shenoy @RohitRShenoy]

@allianceair this is pathetic service !

[Rohit Shenoy @RohitRShenoy]

@suchetadalal @RBIsays @RBI @DasShaktikanta @SrBachchan This is common in banks, branch managers share their login rights and OTP with staff to authorise transactions in their absence, all these morons know is mis-selling insurance that they have forgotten basic banking, so such incidents are ought to happen.

[Rohit Shenoy @RohitRShenoy]

@SwiggyCares After following up with you for 2 days, eventually what I receive on email is this again?? I have mentioned it multiple times that what I get taking a screenshot follow this process of yours doesn't mention the purchase date. Kindly email me a detailed tax invoice.

[Rohit Shenoy @RohitRShenoy]

@SwiggyCares I am unable to download invoice of my Instamart order 1044116554009 for a warranty claim and your customer care executives Vineet.kumar and Pratik Kumar Samaddar have been helpless in assisting me. Why is a download/email invoice not available on your portal??

[Rohit Shenoy @RohitRShenoy]

@GodrejGroup it's pathetic to see how a reputed organisation like yours doesn't respond to customer emails where I am seeking help to claim warranty for a product https://t.co/x5UOCTHG4Y is such a waste and doesn't function at all and so is your customer care

[Rohit Shenoy @RohitRShenoy]

@SwiggyCares I usually receive it for every Swiggy food order but this was the first time I ordered on Instamart and did not receive the invoice over email