Roni

she/her. Proud Alphabet Mafia member. In life when you can be anything; be kind

[Roni @Roni_B90]

@JcanTediBear No lettuce, onions, tomato or pickles. It's my money and my stomach so why would I buy something I don't want as a whole ass adult??

[Roni @Roni_B90]

@FLOWJamaica Oh no don't bother assisting now I'm cancelljng that damn acciunt before the week is out! Y'all not the only company in Jamaica Kmft

[Roni @Roni_B90]

Called your automated system to get the balance on my account. After validating my account it said it had to transfer me to a live agent. Agent comes on and starts the EXACT same validaion process I jus went through I asked why and she said she had to.
@FLOWJamaica

[Roni @Roni_B90]

@FLOWJamaica I gave every single piece of information that could possibly be on the account. The result YOUR FUCKING AGENT HUNG UP!!!

[Roni @Roni_B90]

@FLOWJamaica I've had no internet, cable or phone services in Greater Portmore since yesterday around 3pm

[Roni @Roni_B90]

@Baroness_Lizi If life keeps screwing us like this the government soon won't have ro worry about the birth rate

[ɴ.🫧 @luvblessingz]

And y'all gossip like your moms instead of working like your dads lmao.

[Roni @Roni_B90]

That my services are definitely NOT working fine. Three agents between Sunday and now have been able to see that my services are not working and I'm at home with the not working service but according to Ben my services are "working fine" is it the power of delusion or denial??

[Roni @Roni_B90]

I have not had any service since Sunday and yet @FLOWJamaica SM agent just told me my services are working fine 🙃🙃 I guess not being able to use any of the services constitutes working fine in flows eyes. Nevermind the fact that the live agent I spoke to was able to confirm

[Roni @Roni_B90]

@nickoydw @FLOWJamaica You too? It's been 2 days since any of my services worked. Last update I got said they'd be restored within 8 hours. When I pointed out it had already been close to that time the response I got was "oh sometimes it may take a little longer" that was 36 hrs ago 🙃🙃

[Roni @Roni_B90]

@FLOWJamaica Support would reach out. Still nothing. So y'all just out here collecting phone numbers for what exactly?

[Roni @Roni_B90]

@FLOWJamaica and y'all goddamn whatsapp that you keep sending ppl to doesn't do jackshit. I am once again without internet and y'all sent a full fucking bill when I didn't have service fir damn near half my billing cycle!!!!! Are y'all mentally unwell???

[Roni @Roni_B90]

@FLOWJamaica Y'all requested my contact info nearly 3 hours now and got it almost immediately and I have yet to get a call and my service is still down. What was the point of asking me for the contact info? Before that you whatsapp bot asked for the same info and said someone from technical

[Roni @Roni_B90]

@FLOWJamaica No more goddamn understanding. FINALLY got through to a rep she asks for my account number says her system is taking a while to cone uo she's gonna refresh and HANGS UP???

[Roni @Roni_B90]

@FLOWJamaica I stand a better chance of winning the lottery than getting through to a live rep with your company. I've been trying for a week now to speak to someone and so far all I've gotten is your IVR on the phone and through WhatsApp. But y'all quick to collect that payment

[Roni @Roni_B90]

Do y'all think we call your CC center to be cutesy?? Or that we're reaching for assistance? Or information?? Jesus fucking christ man!!!

[Roni @Roni_B90]

@myJPSonline why is it that unless ppl come on here and show their whole ass your CC team is unable to do their jobs? Jesus christ what's the point of opening the line and saying nothing during a time when we have no power and preserving your battery power is paramount?

[Roni @Roni_B90]

Request for you, just a moment" muted the phone and then after 2 minutes of silence hung up. Now I'm trying my ABSOLUTE best to remain calm and understanding but I live in Portmore. It is HOT and getting yanked around by your CC team is adding insult to injury

[Roni @Roni_B90]

@myJPSonline I've been trying unsuccessfully to get to one of your agents to report that though the majority of my community's power has been restored there are still some of us in darkness. Finally got through to some and she took 0 info from me said "oh I'll check on your

[Roni @Roni_B90]

@lexmfnlou @cinnamonskinn_ I was so disappointed that's not what was in the next frame cause...... you know what maybe I do got a few screws loose after all