Claire Martinez

I’m just like marmite, some may love me, some may hate me. But I’m me and I make no excuses!

[Claire Martinez @Rose184Rose]

@O2 I have now made Faye in your call centre personally accountable for resolving my outstanding order, as no one seems to know what ownership is! #poorcustomerservice

[Claire Martinez @Rose184Rose]

@O2 wow really!!!!!#poorcustomerservice #o2dontcare #O2

[Claire Martinez @Rose184Rose]

@O2 does anyone reply to tweets or customers?!?!

[Claire Martinez @Rose184Rose]

#o2 paid to upgrade on Wednesday, available to C&C next day! Now at Sunday no sign of my phone, called the store they told me to call customer service, call customer service they tell me to call the store! I pay £250-£280pm for phones, and this is how you treat customers! #avoid

[Claire Martinez @Rose184Rose]

@boohoo disgusting service! It has previously happened but I thought I’d give you the benefit of the doubt, I should have known better!!! Will never use again!!!

[Claire Martinez @Rose184Rose]

@boohoo why is nothing ever straight forward when ordering from you! Still waiting on my delivery but been told I have to wait till next week to see if it arrives! Not really surprised with @evri as you courier!!! #poorservice #shocking

[Claire Martinez @Rose184Rose]

@HillingdonNHSFT why get people in for day surgery at 07:30am and they are last on the list? It is now 13:50 and still waiting, not eaten since 18:00 yesterday, which doesn’t help!! Great for mental health in already an anxious situation! #poorcare #poorpatientcare

[Claire Martinez @Rose184Rose]

@DillyHussain88 @metpoliceuk Whilst I 100% do not condone this disgusting behaviour in my home town. I do believe the driver should have just shut the doors and awaited police instead of interacting with the imbecile!!

[Claire Martinez @Rose184Rose]

@asda visited your hayes, Middlesex store today! Felt unsafe with my daughter as there was a begger in the foyer targeting everyone! Unhelpful and unhappy colleagues! Has gone downhill massively! #poorcustomerservice #unsafe #SafetyFirst

[Claire Martinez @Rose184Rose]

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[Claire Martinez @Rose184Rose]

@CostaCoffee please can you justify charging 60p on a latte as it’s Oat milk, I have an intolerance and cannot have regular milk or else I get very ill, also £3.10 for a capri sun when Greggs next door was only £1.70!!! #ripoff #takingadvantage #discriminating

[Claire Martinez @Rose184Rose]

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[Claire Martinez @Rose184Rose]

@metpoliceuk what’s the reasoning behind a police escort stopping an ambulance on blues, to allow passage for a “dignitary”???

https://t.co/DpULgBGl6e

[Claire Martinez @Rose184Rose]

@Specsavers You have missed my point! A simple: *offer not to be used in conjunction with …….. or *excludes ………. Is a lot clearer than *T&C’s apply especially when colleagues don’t know the T&C’s!

No thank you, I gave my feedback, and have chosen to go elsewhere.

[Claire Martinez @Rose184Rose]

@Specsavers chose 2 pairs of glasses, believing from this ad, I’d get the varifocals free! Only to be told is excluded on the 2 for 1. Would it not make more sense to put that on the POS instead of “terms and conditions apply” would save many a lot of time!

[Claire Martinez @Rose184Rose]

@Hillingdon how in the world did Village Heating win the contract, as it wasn’t for their professionalism and customer service!!! #rude #disrespectful #poorservice

[Claire Martinez @Rose184Rose]

@O2 I have never known it to be so difficult to part with money!! Since your so called “security upgrade” and “phone line upgrade” it’s nigh on impossible! All I want to do is pay my bill for 6 devices without having everyone here! #poorcustomerservice #poorunderstanding

[Claire Martinez @Rose184Rose]

@O2 absolute shambolic I service from your call centre!!!

[Claire Martinez @Rose184Rose]

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[Claire Martinez @Rose184Rose]

#FoolMeOnce wow it is a must watch!! Binge watched the whole season yesterday! #amazing