Roselle Fernandes

[Roselle Fernandes @RoselleFernand7]

@AppleSupport This is not the "premium experience" I paid for. @Apple @AppleSupport @johnternus #AppleIndia #AppleCare

[Roselle Fernandes @RoselleFernand7]

@AppleSupport Utterly disappointed. My first-ever Apple device (iPad Air M2 from 2024) has been with you for 10+ days with no resolution and completely conflicting answers.

[Roselle Fernandes @RoselleFernand7]

@AppleSupport My AppleCare is expiring in the next couple of days, and my work is completely stalled.
I need: my iPad's status/location, a final repair-vs-replacement answer, written confirmation that my AppleCare won't lapse, and my device back — now.

[Roselle Fernandes @RoselleFernand7]

@jacobcollier Such a magical experience! Thank you, Jacob!❤️

[Roselle Fernandes @RoselleFernand7]

@jacobcollier ❤️

[Roselle Fernandes @RoselleFernand7]

@Ezyrehc Just realized that I have a twitter account 🙈