Rosie Klein

Tiny Kleiny

[Rosie Klein @RosieKlein]

@SW_Help the 7:28 from Walton on Thames to Waterloo has been cancelled AGAIN?!? But the train is only running a few minutes late. How can you justify this pretty much every day at the moment?

[Rosie Klein @RosieKlein]

@SW_Help do you think you might manage to run a ‘service’ at some point? Between myself and my partner we’ve had over 50 delay repay claims in the last 2 months and we only use the train a couple of days per week! Embarrassing really isn’t it?!

[Rosie Klein @RosieKlein]

@SW_Help @SW_Help Please can you confirm that my partner can expense a taxi from Waterloo to Walton on Thames? There have been no trains in that direction for hours. Nothing at all on the boards and no announcements about what to do!

[Rosie Klein @RosieKlein]

@SW_Help My partner has been stuck at Waterloo for hours with no sign of any trains moving. Can he expense a taxi from Waterloo to Walton on Thames?

[Rosie Klein @RosieKlein]

@SW_Help and again on the 8:05 from Walton to Waterloo this morning there are only 8 carriages. When are you going to sort this?! I pay a lot of money to use your ‘service’ and I’m fed up of it!! I’d appreciate a reply this time too….

[Rosie Klein @RosieKlein]

@SW_Help why are you incapable of putting on a 12 coach train to Walton on Thames??!??! And don’t blame the land slip because this has been for weeks now

[Rosie Klein @RosieKlein]

@SW_Help They are not helping. They are saying there is nothing they can do. Please advise your staff on how to help at the station if this is the advise you are giving. This is crazy!

[Rosie Klein @RosieKlein]

@SW_Help No ubers accepting the journey. No replacement buses and no trains. What do you propose he does @SW_Help ???

[Rosie Klein @RosieKlein]

@BaggaleyKate @SW_Help Thank you but I think he is getting an Uber with some others now. Nothing seems to be leaving Waterloo in the Walton direction and he’s already been waiting there for over an hour!

[Rosie Klein @RosieKlein]

@guardian @Chloopee

[Rosie Klein @RosieKlein]

@Millie_meck @Chloopee yes please!!!

[Rosie Klein @RosieKlein]

@SW_Trains well I'm sure I am one of many unimpressed customers today, looks like I have a half an hour walk on possibly the wettest day

[Rosie Klein @RosieKlein]

@SW_Trains if it's scheduled maintainance, you should schedule for more backup carriages incase of faults

[Rosie Klein @RosieKlein]

@SW_Trains so unreliable as usual. I just don't understand how you justify the price of tickets when you don't provide such a poor service

[Rosie Klein @RosieKlein]

@SW_Trains train cancelled because of a shortage or carriages. Where have your carriages gone? You run this train everyday!

[Rosie Klein @RosieKlein]

@SW_Trains I began commuting from Shalford to Wimbledon on Mon. 2 trains cancelled & 3 delayed. Why can you not provide a reliable service?

[Rosie Klein @RosieKlein]

Crazy excited about going home on Thursday

[Rosie Klein @RosieKlein]

First auction I've ever been to and I got way too scared to bid for anything

[Rosie Klein @RosieKlein]

Home from the studio so early #dreamy #andrelax