@Debenhams you have charged me for a next day delivery and i am still waiting for my item to be delivered.Which i think is absolutely disgusting so can you please tell me when I'm getting my item and also refund my delivery charges
@KLM_UK .@KLM Good Morning, I am yet to get a response regarding this. Has someone picked it up to review or are these just scripted responses? #FlightDelay#FlightCompensation
'@KLM @KLM_UK So after a long conversation with you 11 days ago, claiming compensation is now an issue. Your online forms do not work (constantly getting error messages), neither do your customer service number as it keeps cutting off saying: "you are busy at the moment". 1/2
@RotimiLadipo@KLM Hey, Timi, would Retweet this to my 6,000 plus followers, a lot of them fly @KLM_UK especially from @LCYFlightInfo Really bad service, just read through the thread.
@LCYFlightInfo Thanks I did, just to let you know @KLM @KLM_UK flights from your airport is getting increasingly unreliable! Keep an eye on your brand.
@LCYFlightInfo@LondonCityAir At what points do airlines like @KLM @KLM_UK start to take responsibility fully if a flight is delayed, my take off and final destination was LCY, the flight got cancelled twice in 10days. And I have to fight for transportation needs btw LHR and LCY. Unheated of in aviation!
@LCYFlightInfo@Amebor@KLM @KLM_UK .@LCYFlightInfo am not sure whether this is your jurisdiction, but my flight out and into your airport has been cancelled by @KLM @KLM_UK for the second time in 10days, now they are expecting me to bankroll my transportation from LHR to LCY & claim compensation later! Pathetic!
@KLM_UK .@KLM @KLM_UK @UK_CAA Kindly follow this thread, KLM is refusing to arrange my transportation to my original destination for a cancelled flight, 2nd time this is going to happen in 10days.
@KLM You are failing to respond to my request, shouldn't need to remind you that you guys are bound by EU Regulation 261/2004, what you are doing right now is going against that regulation.
@KLM_UK .@KLM @KLM_UK I shouldn't need to remind you that you guys are bound by Under EU Regulation 261/2004, what you are doing right now is going against that regulation. I know my rights.
@KLM_UK .@KLM @KLM_UK not the responsibility of the customer, it's standard procedure to sort out transportation out if you delay my flight, I know my rights and all this is been documented for future evidence.
@KLM_UK .@KLM @KLM_UK No you get on the phone and call your colleagues and tell them that Oluwarotimi Ladipo, Booking Code: S5JVZZ, Ticket Number 0742417904559 had his flight rerouted from LCY to LHR... He needs his transportation to his final destination sorted... That's your 1/2
@KLM_UK .@KLM @KLM_UK And sort this out. Your customer service has become so used to deflecting responsibility over the years, you never help, forever passing the responsibility to the customer. What I am asking for is standard procedure 2/2