Natasha Jordaan

[Natasha Jordaan @RouTash]

@KLM can you confirm if KLM can take passengers from Cape Town to Sydney via Singapore?

[Natasha Jordaan @RouTash]

@BerkiAUS @Qantas Same situation. 2.5hrs and counting.

[Natasha Jordaan @RouTash]

@Qantas I'm having trouble changing my flight from Cape Town to Sydney. You booking system keeps erroring out once I go through the payment section. Still on hold to speak to someone. Nearly 2 hours...please help.

[Natasha Jordaan @RouTash]

@ExpediaHelp my flights were cancelled by the airline. I've been trying to arrange a refund but am getting nowhere. Your cust support staff keep bouncing me around. I've been on the phone for 4 hours today. This should be simple.

[Natasha Jordaan @RouTash]

@KLM The link relates to the government policy, which states I can transit AFTER 26 December.

[Natasha Jordaan @RouTash]

@KLM I was not allowed to board my flight in Cape Town. The reason given was I would not be allowed to transit through Singapore. I can as per Singapore ICA website. https://t.co/7p8p23HfDC. Lost my ticket for no valid reason and have not been able to speak to anyone from KLM.