Round Health

The #1 ranked medication app. The best way to remember your medicine. @altopharmacy

[Round Health @RoundHealthCo]

We're investigating the latest app update (version 2.5.0) giving some people trouble. Working as fast as we can to get you back in!

[Round Health @RoundHealthCo]

@Jennyg1lbert Hi Jenny! Apologies for the long response time and your recent experience! We just put a lot of work into the app - is it behaving now for you?

[Round Health @RoundHealthCo]

@aedifica_mn Hi there! Sorry to hear about your experience. We just put in a lot of work to the app - hoping it clears everything up for you!

[Round Health @RoundHealthCo]

@adammcnamara Hi Adam, thanks for flagging for us! and sorry to hear of this experience. We just put in a lot of work into the app - mind giving it another try?

[Round Health @RoundHealthCo]

@uniformkrazie21 Hi Caitlin, sorry for our slow response. We recently put in a lot of work into the app, mind trying again and seeing if that helps?

[Round Health @RoundHealthCo]

@J_Merriel Hi! Not in the near future 😔 - sorry to share disappointing news.

[Round Health @RoundHealthCo]

@ChrisSkivers Hi Chris! Sorry to hear that - DMing you now for debug details

[Round Health @RoundHealthCo]

@RottenSaucisse Thanks for reporting this! It's on our list to investigate.

[Round Health @RoundHealthCo]

@tomas_mb Thanks for reporting this, Tomás. This is on our radar.

[Round Health @RoundHealthCo]

@WestCoastJeffro Ah - glad it's working again! Investigating to get it to be more consistent for you.

[Round Health @RoundHealthCo]

@alirio Thanks for reporting this. Investigating.

[Round Health @RoundHealthCo]

@drewdoucet Agh! Sorry to hear. DMing you now to try to debug.

[Round Health @RoundHealthCo]

@drewdoucet Oh, I see - sorry for misspeaking. General iOS 11 stability is also on our radar.

[Round Health @RoundHealthCo]

@purpleHey Hi Wesley - sorry to hear these have been giving you trouble. So we can try to troubleshoot - where does it fail?

[Round Health @RoundHealthCo]

@jakesexplosion Not today - but good idea, thanks for writing us!

[Round Health @RoundHealthCo]

@thedaringcomet So happy to hear that! We're here to help!

[Round Health @RoundHealthCo]

@drewdoucet Grr, sorry Andrew, we've been hearing about some Watch bugs, especially on iOS 11. No fix yet but this is on our radar.

[Round Health @RoundHealthCo]

@npalumbo58 So happy to hear that.

[Round Health @RoundHealthCo]

@npalumbo58 Agh! Can you try deleting the app and then reinstalling fresh from the app store?

[Round Health @RoundHealthCo]

@jakemayhj Hi Jake - new app store update should help! Mind downloading that and letting us know whether it fixes this problem?

[Round Health @RoundHealthCo]

@WestCoastJeffro The App Store update got approved fairly quickly, so there's a fresh version for you! Mind downloading and telling us how it goes?