@FLBlueCares@FLBlue
I have logged about 4 hours of being on hold to ask about an authorization form. Yes I looked at availity already and they are "unable to reach payer." Can someone tell me what to do so I know if it's approved or not?
@Cigna@Evernorth
Is there someone in claims actually doing adjustments or do I need to contact legal and set up arbitration? This is getting ridiculous.
@Zoom
How do I talk to a human agent? I don't have access to the email address associated with my account anymore and can't sign in. I need to change it. If I have to go in circles with that chat bot another second I'm going to snap. Help. Thanks.
@UHC#uhss#umr#dobetter
Now it's mid March. I've called, emailed, faxed and spent hours being passed off from desk to desk. Is it laziness? Incompetence? Or just being difficult so I give up so you don't have to pay the claim from September that took until Feb. To consider?