@monkiworld@monkiworld well the funds have definitely been removed and not been dropped back, I rang up and asked if I needed to collect my parcel from the depot to return myself but was told not to and that it would be sorted - however it hasn’t and it’s been nearly 3 weeks now
@monkiworld it has been over 2 weeks now that I cancelled my order (within 24hrs of placing it) - I’ve called up twice now to ask what is happening with my refund, when I was initially told it would be a fast process as my parcel hadn’t even left the warehouse... pls advise?
Don’t want anymore phone calls after waiting on hold for over 15mins, I’ve not had any email confirmations of cancellation never mind return or refund , which I was told I should have received ...