Thanks for the prompt response,we do apologise for any inconveniences caused.ย I have already escalated on the case and informed the relevant department whom will contact you immediately.
Kindly provide your reachable phone number via DM ASAP.
Thank you๐น
Thank you for reaching out to us. We'd like to look into this further. For us to do so, could you please send us a DM with the email address and phone number linked to your account along with a screenshot of the charge that you're referring to? We look forward to your response.