Ruby-May

[snookering🎱stace @Stacey_Aylmore]

@RubyMayAylmore @JustEatUK @WalesTS @WalesTS just generic replies all the time from @JustEatUK could you have a look into this complaint ? Continuous poor customer service all across social media platforms they can’t keep getting away with this.

[Ruby-May @RubyMayAylmore]

@JustEatUK @Stacey_Aylmore @WalesTS if there’s a phone line with a real human assistant (not ai robot), would you care to provide me with that?

[Ruby-May @RubyMayAylmore]

It’s funny how @JustEatUK are quick to reply publicly to look helpful but the DM’s tell a different story. Refund refused AGAIN, NO explanation, NO accountability. They say they “can’t go into the specifics” and that their decision is “correct”. Makes NO sense. They’re a scam🙄

[snookering🎱stace @Stacey_Aylmore]

@RubyMayAylmore @JustEatUK @WalesTS you need to look into this @JustEatUK continuous poor service no explanation for missing order , no management to verbally speak to & numerous complaints all over social media

[Ruby-May @RubyMayAylmore]

@JustEatUK @Stacey_Aylmore @WalesTS I have already Dm’d you but you haven’t responded!!! My item was missing and you have continuously declined my refund request. I’ll be waiting for you to DM me back instead.

[Ruby-May @RubyMayAylmore]

@JustEatUK as part of your contract you should investigate and, where appropriate, provide a refund or other remedy under consumer law. You have been shocking with your service and not providing me with a refund for a missing order! @MartinSLewis #bridgendcouncil

[Ruby-May @RubyMayAylmore]

@JustEatUK I shall DM you, hopefully I receive a better outcome.

[Ruby-May @RubyMayAylmore]

Shocking service from @JustEatUK. Missing item from my order and can’t even get a refund. They can’t provide me with a reason for not giving a refund either. Why am I paying for food that never came? Can’t even talk to a person on the phone either. It’s appalling.