@RJO5142 We're sorry for any inconvenience you've had. Please contact us through direct message so we can resolve this for you! We’re sorry to hear you're going through this. Could you please send us a message so we can get more info and assist you directly?
@aliciafuentes1 Hello Alicia,
Thank you for bringing this to our attention. I have sent this to our Fleet Manager for them to get this addressed.
Thank You,
@RasheedAyodola This is Rug Doctor in the States, please refer to below;
Email: [email protected]
Phone: 01903 235558
Website: https://t.co/WhS4Fskh0b
Address:
Unit 29 Timberlaine Trading Estate,
Decoy Road, Worthing,
West Sussex BN14 8ND
@RebeccaApoloni3 The cleaning fee will be refund once It's returned clean, If you would like to rent from a different location please call us, and we will assist with finding another rental location in your area. 877-343-0588
@kenny82 We are sorry for the inconvenience that you are experiencing with your rental, please contact our kiosk department at 800-784-3628 option 3 for assistance with this issue.
@DarkLordoftheIT Hello,
We apologize for the inconvenience that you're having with your rental, please call us at 800-784-3628 option 3 or email us at [email protected] for assistance.
@TheBethKuban Hi Beth,
We’re truly sorry to hear about your experience. Please reach out to us directly, so we can review your rental and assist you further, you can fill out an incident report on our website. Once we have the details, our team will be able to assist you promptly. Thank you !
@ayceabana Hello Ayce,
You have reached the U.S. Facebook message page, please use the following information to contact our U.K. Rug Doctor Consumer Support.
email: [email protected]
PHONE: 01903 235558
@timtoothmartin Hello,
We are sorry to hear this is the experience you are having renting our machines, We'd be glad to assist you further with this situation as best we can Please call us at 877-343-0588.
Thank you!
@BarefootAthlete Good Afternoon,
We apologize for any inconvenience this issue may have caused you, please contact us at 800-784-3628 option 3 for assistance.
@InterstellarG0 Hello, We recommend not boiling the water as it can cause damage to not only the clean water tank but the machine as well. Hot tap water will get the job done.
@ravi_choudhari1 Hello, We are sorry this is happening can you please DM us or call us at 800-784-3628.We will look into this and make sure no late fees are charged.
@BobertMack We are sorry to hear about the experience you had renting a rug doctor. We appreciate your feedback and we will be working to fix these issue. Please DM or call us at 800-784-3628.