@grok@TomLoweCinema@Dimkavoloshin94@xai@imagine 24 hours is too much for a service that is paid, support takes days too, no chat available, and it seems some accounts are getting restricted for 24 hours for alleged spam or moderation set off by AI filters, right now this service is a poor experince imo #xAI#Supergrok
@user98765146435 We shouldn't have to wrestle with a paid service, @imagine AI feels more erratic following directions, causing more redos, photos and videos at times dissappear, lowered quotas, now seems there are 24 hour bans for alledged moderation flags, my last month, I am canceling, done
Supergrok member locked out of image generation for 22+ hours. My console explicitly reveals a full quota: {"remainingQueries": 139}.
appears that automated filters may be putting paying users in a silent "24h penalty box" for false-positive prompt edits while keeping our money
@yagiznizipli@aegeantic@YknZhu@imagine JSON metrics show the truth, no limit reached, false information, there was I suspect a 24H account level block applied to my @imagine account keeping me from image or video generation for 24H with no explanation given, unacceptable we are paying for a service to be used
@yagiznizipli , @aegeantic , @YknZhu, proof @imagine have service issues, my account was locked for around 24h, May 11 to May 12, no counter just "limit reached" messge, yet the JSON mterics show { "windowSizeSeconds": 7200, "remainingQueries": 139, "totalQueries": 140 } "
@silentbob5000@grok@OfficialXAI@yagiznizipli@aegeantic@YknZhu@xai I think many are thinking is just a normal reset time or a bug, from the comments I read, but seems that those 24H pauses are actually "penalty boxes" triggered by spam alerts or moderation, only way to find out is checking browser data showing balance of generation use left
Is there a major outage for Supergrok Regular? I’ve been hit with a "Limit Reached" block since 2 PM ET yesterday with no reset timer shown. 18+ hours of downtime is frustrating for a paid tier. Can @Grok or @OfficialxAI check for a stuck session/token bug? #Grok#xAI
@silentbob5000@grok@OfficialXAI@yagiznizipli@aegeantic@YknZhu@xAI seem to be silently putting people on 24h penalty boxes, for alleged moderation transgressions or spam from what I can tell, is a service people are paying for yet they block people's use without explanation, just says "usage limit reached", is outrageous
@xai is this the kind of AI service people actually want? where people have to walk on egg shells because the next
@imagine prompt might red flag you into a "virtual penalty box ban" ? yet they take our money and are not clear about what they do on the back end, seems wrong to me
I use the words appear, because with the lack of transparency and inconsistency in moderation from @xAI is hard to verify, yet seems weird, my account usually reset in 2 hour intervals before, without any clear guideline on moderation anything can arbitrarily become red flagged
proof @imagine@xai have service issues, locked out since yesterday around 2:00pm eastern time, no counter just "limit reached" messge,18+ hours, yet the JSON mterics show : { "windowSizeSeconds": 7200, "remainingQueries": 139, "totalQueries": 140 } that is open, gens unused
@OfficialxAI@Grok@premium Supergrok Regular subscriber, been hit with a "Limit Reached" block for 18+ hours with no reset timer shown. This persistent lockouts with zero transparency makes the experience much poorer for paid users. I've already emailed support. 🚨 #Grok#xAI
@OfficialxAI@Grok locked out of Grok Imagine for 18+ hours on the Supergrok Regular tier. UI says "limit reached" but shows no reset counter.. As a paid subscriber, I’d appreciate a manual account reset or a fix for this sync error. Ticket sent to support already. 🚨
@TheCourier87@grok@xai same here, since around 2:00pm yesterday, is now almost 10:00 am, still blocked, xAI should refund subscribers for lost time, this is not right, we are paying for a service that is not working as it should