@VirginMediaIE I completely understand GDPR but seeing as the phone gets u nowhere , the ac holder can’t contact you directly by email (As it won’t connect which is the why im onto u!!)I’m at a loss!judging by SM this isn’t isolated!hardly reassurance of service for new or existing customers!!
@VirginMediaIE 2B honest I find this a very poor response ! There is an obvious issue that no 1 has been able 2 update us on! I’m not the main acc holder , I reside at the residence and u can clearly see we share surname! tried your no &had no luck getting through! Please offer an alternative
@VirginMediaIE Hi Lindsay! I’m afraid he doesn’t have Twitter and as he has no internet access at home to email you this is the only contact that can be Made! If there is someone you need me to email , please DM me the details!!
@VirginMediaIE Yes been rebooted! Seems to be the same problem as some of the other tweets ! Can connect to certain things but cant connect to emails or certain apps! Other times no connection at all!!