Russell Podmore

Sales I Marketing I Business Development Executive - Customer Loyalty CEM I CRM I SME I Ancillary Revenue Expert with global experience.

[Russell Podmore @Russell_Podmore]

Don't be afraid to step outside your comfort zone and cold call. Sometimes you need to take the first step..

[Russell Podmore @Russell_Podmore]

@fordnation The EU today said that they will limit the export of EU manufactured Covid vaccines. As Phizer comes from a plant in Belgium I would be seriously worried.. Vaccinations are not going well... Canada needs its own manufacturing capability.

[Russell Podmore @Russell_Podmore]

Not a great day for @WINDmobile..#MotoX Lollipop Update On #WINDMobile Causing Boot Loops, Rendering Phones Unusable http://t.co/e5athsnU2V

[Russell Podmore @Russell_Podmore]

Very interesting marketing and loyalty move by Expedia in Canada.. https://t.co/Ab8QIKbtTg

[Russell Podmore @Russell_Podmore]

Experience your competitors brand and business too. See what you can learn from them and fix holes or inconsistencies in your business..

[Russell Podmore @Russell_Podmore]

Experience your brand or business as a customer would, go totally incognito. You'll be amazed by what you see and learn.

[Russell Podmore @Russell_Podmore]

Never forget to celebrate excellence in your team. Sometimes it's as simple as thank you for a job well done. Recognize great work!

[Russell Podmore @Russell_Podmore]

In customer service if something goes wrong take ownership, don't blame the brand, someone else or a technical fault. Customers don't care.

[Russell Podmore @Russell_Podmore]

A tip for anyone who runs a quick service restaurant. Get the orders right! It saves you money and time. Plus it makes your customer happy.

[Russell Podmore @Russell_Podmore]

One of the biggest road blocks to improved customer loyalty is delivering inconsistent service across a multi unit business. Get it right!

[Russell Podmore @Russell_Podmore]

LOL, love these videos..How to Pronounce UK Place Names - Anglophenia Ep 23: http://t.co/OxbrPWWiIr via @YouTube

[Russell Podmore @Russell_Podmore]

Not a good policy for elite level members..What Airlines Don't Tell You About That Free Bag http://t.co/1hHLtRIYQg via @HuffPostTravel

[Russell Podmore @Russell_Podmore]

Another reason why you have to be top of your game, everyday with each and every customer. Social media today can da…http://t.co/XMaSoOb2Q2

[Russell Podmore @Russell_Podmore]

This takes cruise ship life to a whole new level.. http://t.co/alC1wDd97E

[Russell Podmore @Russell_Podmore]

Photo gallery: Eastern Air Lines lands again at MIA https://t.co/48RwCCrp3P

[Russell Podmore @Russell_Podmore]

Europcar ends links with National and Alamo brands within EMEA https://t.co/KQtdWKHPVx

[Russell Podmore @Russell_Podmore]

Interesting analysis of excess cover, customer liabilities and costs. https://t.co/8TzFGCp5Bl

[Russell Podmore @Russell_Podmore]

A very interesting read @UPexpress Is #Toronto's air-rail link the priciest in North America? http://t.co/wNhOCmOaZj via @blogto

[Russell Podmore @Russell_Podmore]

Geo location pricing in the media.. https://t.co/C6bwyhvCdi

[Russell Podmore @Russell_Podmore]

Air Canada to connect Dubai https://t.co/2m4b5kqoWh

[Russell Podmore @Russell_Podmore]

Delta swaps Boeings for Airbus jets http://t.co/7H39E5J7be