Russell Swift

[Russell Swift @Russell_Swift]

@LeCreusetUK
Went to Islington store for new lid handle. My wife bought a new one. It doesn't fit, only bought it on advice of your employee and won't refund as we had to open it...was told our pans are "too old"...isn't your big selling longevity and customer care ?

[Russell Swift @Russell_Swift]

@DandG_Support Awaiting your reply on this matter.

[Russell Swift @Russell_Swift]

@DandG_Support My 80 Mother has a boiler insured with you. You quoted 6 days before you could come and visit ! We called a local guy, It's not repairable. How do I claim the £750 towards a new one as per her policy.

[Russell Swift @Russell_Swift]

@DandG_Support Apparently you need to agree to claims more than £200. Is that what you are doing here. Giving your authority for a claim of £750 ?

[Russell Swift @Russell_Swift]

@DandG_Support https://t.co/OySmnUiBZb

[Russell Swift @Russell_Swift]

@semonelamba @DandG_Support https://t.co/OySmnUiBZb

[Russell Swift @Russell_Swift]

@DandG_Support @Hendy1972 https://t.co/OySmnUiBZb

[Russell Swift @Russell_Swift]

@Hendy1972 @DandG_Support https://t.co/OySmnUiBZb

[Russell Swift @Russell_Swift]

@DandG_Support Interesting reading

https://t.co/OySmnUiBZb

[Russell Swift @Russell_Swift]

@DandG_Support They take 4 days to reply apparently or I could ring them !!!!!!!

[Russell Swift @Russell_Swift]

@DandG_Support "Thank you for your email. It was assigned to our Customer Care team.
Due to the current Covid-19 pandemic, we're receiving a lot more emails than usual. Therefore, please allow up to four working days for a response"

[Russell Swift @Russell_Swift]

@DandG_Support Please put a valid email address I can contact someone in the correct department on here please. Your DM appears to be another customer avoidance scheme.

[Russell Swift @Russell_Swift]

Guys your phone service is a joke.....I just read the other tweets, I didn't realise it was a total fiasco. Wow !

[Russell Swift @Russell_Swift]

@DandG_Support Ok, your phone service is appalling, on the verge of none existence. Your DM service is obviously to keep people from a publicly complaining. I don't have time to wait for 20 minutes at a time. My mother pays over £300 a year for this none service.

[Russell Swift @Russell_Swift]

PS....please do not say phone as I spent 30 minutes trying to get through yesterday.

[Russell Swift @Russell_Swift]

@dpd_support This was nice today. Firstly the driver blocked the pavement near a school at pick up time, then moved a cross the road and parked on the pavement opposite the school crossing, genius.

[Russell Swift @Russell_Swift]

@guyverhofstadt Askingbon behalf of the 48%. In Dec 2016 the possibility of an associate individual memmbership was mentioned. Is this feasible

[Russell Swift @Russell_Swift]

@Mobilebitzgroup

Very poor service in your MK branch at the moment.....simple battery swap turning into a 24hr ordeal with further damage a no show of the manager. Is this normal for your service.

[Russell Swift @Russell_Swift]

@Waterstones Because you have 2 of your till working downstairs, and it’s painfully slow service at least 4 people have put books back and left.....great